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It's a very insecure service.
Moving to Turin, I needed a place in emergency so I booked a room, but I failed to see it was a shared room because information is poorly displayed.
The landlord didn't answer so I couldn't move in.
They take your money right away without even getting in touch with the landlord. So now I've been in Airbnb for a week, unable to get the 309 I payed them back.
Avoid if possible.
Antoine B.'s review of Erasmusu earned 16 Very Helpful votes
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Empty.
I thought I was making a request to see if the apartment was available and if I could get in...
I booked a room and I found out there are 4 of the exact same rooms in the exact same apartment...
Good morning Antoine,
Turin is a very requested place and the team is doing their best to find you an alternative accommodation as requested.
If you prefer us to refund the payment please get in touch with the agent in charge of your booking and she will proceed.
I hope that you will find an accommodation soon!
The Erasmusu team :)