I normally do not do this however Pro Kennel has very poor service. I ordered the first time back in July and I gave them a break because it was my first order and my vet had to approve. I know my vet very well and he approved the script on a Monday and on Wednesday Pro kennel said they just got approval that day. Hmmm. Ok. So I ordered a refill last Monday 9.19 and it is almost 9.26 and my order has not even shipped yet. How can you have a business in 2011 and have such poor service. Too bad.