I gave this product 5 star because I have a very good experience with TRX brand "TRX force kit". I ordered the product from buytrx.co.uk, they only deals with TRX products. Initially i was very much concerned about the quality of product as there are many counterfeits are in the market. Till the day I received my gear I was really much worried but when I got the product it is made of very fine quality material and I can feel the quality by keeping it in my hands. Although I have been using TRX force kit from the last 6 months and my experience is awesome its really a high quality product with a great strength to hold your body perfectly while your workout. As for the customer service of the website, having me was a great pain for them because I ping them with hell of questions every time and I appreciate their patience that they answered me very nicely that’s why I gave them 5 starts in full. Thanks for selling me such a good product.