We have booked a show for jokoy in dubai, UAE that supposed to take place last may 2022. However due to unfortunate event the show was cancelled and their team informed by email for refund. Since May 2022 until now they didn't refund the money, they are not calling us on the same, the customer care hotline number is not working. I used live chat ayush and not helpful telling that they will revert only by email.
Now they are posting the show of jokoy again collecting money from the customers again and not refunding yet the money back to us. This is really disappointing. Take money again and not being responsible for the refund.
Kindly do not use them. As they are fraud unfortunately.