Angelia M.

I placed an order with my account with Swiss Colony and the recipient didn't get it, they delivered to someone else and then after hours of being on hold it finally gets sorted out and my recipient gets the product. Fast forward 30 days and the recipient gets a bill instead of me. Very embarrassing. After another 2 hours making phone calls each person sends to another each telling something different like Brandon said I had to get a letter notarized stating the matter but finally I got someone with some common since and fixed it while we were on the phone. I was thankful for that hopefully she is correct in saying that. I then ask how they would compensate me for all the frustration and she said she could take off $9.56. WOW! This is a money hungry company not in the business of good customer service. I will now tear up my Credit Card to never use again and tell everyone I know.