Angela U.

I ordered syncpedia's serial cable for my recently unearthed Palm IIIe. It arrived quickly, was exactly as described, and at a good price, to boot.
The only problem? I couldn't connect it to my computer! (I thought I had a "female" serial port, and the cable had a "female" end.)
So, I contacted Syncpedia. I got an immediate (within hours) response from David--who sent me photos of both a serial and a monitor port, and kindly suggested that I may have mixed up the two.
But there's more: He then sent me a link to a site where I could purchase a USB-to-serial adapter (that solved my problems).

I feel so fortunate to be doing business with syncpedia. Not every business would provide help on a problem unrelated to their products--much less offer visuals of what to look for.

Sign me a *very* satisfied customer!