Andrew R.

I purchased a desktop on February 25th, I was informed it would take 1 month to arrive. When it finally arrived, it was destroyed in shipping. After all, it only travelled 300km from Hamilton to Ottawa. I refused acceptance of the item and returned it. When I asked for a replacement item, instead of communicating with me, they refunded me instead of sending me a computer. Having financed the item, I'm now stuck paying for something I'll never get. I needed the desktop for work and am now losing income. They've offered nothing to rectify their screw ups. Customer service has been a complete disaster. I can't seem to get any answers over the phone of what is happening, I can't get any timely responses to emails. They truly do not have any respect for their customers or value their business. If I were you and are reading this, you should definitely take your money and business elsewhere. This is the worst customer experience I've ever had. 0 out of 5 stars. One would think that if you spent $5000 on hardware and waited a month just for it to show up trashed you would at least get some timely communication and solution. Definitely take your business elsewhere.