I ordered 2 items in my normal size and they are extremely big. 1 is even extremely big but sleeves are tight. I didn't know I would have to pay shipping and to return. This is terrible policy and I didn't read "the fine print" to realize I would have to pay to return. Why would any company want a customer to be this unhappy and frustrated. I am out almost $200. This doesn't make any sense to me. If you would like me to be a return customer, send me a return label without charging me $10. I'm sure Martha could afford this.