ZERO STARS for these guys! Placed my $228 order for 7 custom sweatshirts and 1 custom t-shirt on Sept. 24,2014 and got my confirmation it would arrive by Oct. 13. That date came and went and my emails started to them to see where my order was because, of course, my credit card had already been charged. No answer for over 2 weeks. I sent them an email the day I called my bank to file a fraudulent merchant dispute on my credit card. WIthin 24 hours I got an email saying they would ship it out within 2 days and send me a tracking # by the 3rd day so I withdrew the fraudulent merchant dispute. 4th day came and went - nothing. Sent email. Still nothing. Threatened to reinstate the fraudulent merchant dispute and low and behold I heard from them again asking for another chance. Gave them a deadline of 3 days and if the tracking # wasn't to me I would file. They actually shipped it. Got it today and they obviously packed the whole order while the transfers were still hot - they were all stuck together, faded and creases in the images. One had the front image on the back and the back image on the front. These people are TERRIBLE!