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Amy R.

Contributor Level

Total Points
81

1 Review by Amy

  • Hairbrella

12/25/23

If I could leave 0 stars or less I would. I ordered my product on 10/11/2023. I've been trying to get a refund or my product for over 2 months now. This company has the absolute worst customer service. I have attempted contact through Facebook dm's, comments and email and rarely get a response but when I do it's a bs excuse or saying my product is on the way when it's obviously not. I threatened to start posting my attempts to reach them and they blocked me. The phone number on their emails is out of service. These people had the audacity to give me a 10% off coupon for my inconvenience. I just want what I already ordered and will never shop with them again. I was patient in the beginning but I've lost all patience. I'd advise others to not shop with this company.

Tip for consumers:
Don’t shop here

Products used:
None because they only sent a partial order

Service
Value
Shipping
Returns
Quality

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