Just like many other reviews, we too were screwed over by One Kings Lane.
Ordered a 800$ glass top dining table. First it takes a few weeks longer than anticipated, then the shipping people put off delivery because they "lost one of the pieces." Once they found said piece, the table came and the glass top was broken in half. It's unclear who is to blame for the broken glass, but OKL says that we cannot get a new one (apparently it was a "one of a kind" table) but, and here is the best part, they will let us keep the broken table for 20% off. How kind.