Amy G.

Spent over $600 at their website and expensive comforter set arrived with an ink stain on it. It's cream colored so you can't NOT see it.
I called and was told to take a photo and send it to them. The man on the phone said this was their fault and I shouldn't have to pay for it. That after they received the photo they would send me out a new one and take care of paying for the return for me.
I sent the photos, and days went by with no return emails or phone calls. Finally I called them and was told that "the ink stain is too small to return it" but that I COULD return it if I were willing to pay return shipping. So I guess they were never going to answer my email or phone message and get back to me to tell me that!
I didn't trust them after that so I did not return it and am working on getting the ink stain out myself, with no luck so far.
I will never ever order from them again. I'm one pissed off customer.