Really Bad, don't know the product cost extra Pounds.
We sincerely apologize the customer had to pay duties on their order (it was an international shipment; they are based in the United Kingdom). We have reached out to them and offered to reimburse them for this cost, but we have not heard back.
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I wanted to return a purchased item. There were no papers included in the order. I went to the...
I purchased an item on the 2/8/24, I wasn't notified or inform about my item being shipped for a...
We sincerely apologize the customer had to pay duties on their order (it was an international shipment; they are based in the United Kingdom). We have reached out to them and offered to reimburse them for this cost, but we have not heard back.