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If i can give Net A Porter less that one star i would!
I have recently purchased a Valentino bag! They sent me the wrong one!
I contacted the customer service, and provided pictures of the bag they sent, and asked them if they have the right one to exchange!
They didn't even bother responding to my question, they didn't admit that they sent a wrong one, and offered a refund!
I was chocked with the way this situation was handled.
As a costmor gone through the disappointment of receiving a wrong bag, and now have to go through the hassle of returning the wrong item, and waiting for a refund i was expecting a different response from them! So disappointed! Never ever going to purchase anything from them again, and advising everyone not to buy anything from NET A PORTER
Amira E.'s review of Net-A-Porter earned a Very Helpful vote
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After a disappointing experience with a purchase, I feel compelled to share my story to caution...
Net a porter is a high end designer online store, so not unreasonable to expect excellent...
