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Amelie C.

Contributor Level

Total Points
101

1 Review by Amelie

  • wizMotions

7/16/19

I recently completed a national video project where I worked with multiple vendors to create a variety of videos. We contracted with WizMotions to create 2 animated explainer videos. We paid $4,206.50 for a 1D and a 2D video. The project has extended over 8 months with 1 video delivered and the 2nd stalled after I relayed this feedback from our team.

This is really rough. The animation looks like a 1980s Atari game to me (the "liquid" flowing into the measuring cups is a specific sort of awful that I don't understand how they could even deliver to a client without feeling ashamed of themselves).

I ran the first video from Wiz Motions through a test of 100 users and the video scored the lowest among the group (including videos simply made with AI software).

The whole production process was so much work, it seemed that at every step along the way things had to redone. Wiz Motions tried to charge us even more to make changes saying it was company policy. At this point I haven't heard back from them in a month and I am tired of having to fight to try to get something I would actually show clients. We already paid for the videos so it would be included on our 2018 expenses. What a huge disappointment and waste of time and money. I hope you can learn from our mistake and not hire them!

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Bill Z. – wizMotions Rep

HI Amelie - I"m sorry your experience was not positive and I hope we can still address your concerns. Your first video was completed and delivered. As to your comment about charging you extra, I'm assuming this is in reference to your first video. As we tell all of our clients, our process is very step by step and we ask for your approval along the way. If we complete all of the artwork and produce the video and then major revisions are requested to the artwork then we do have to charge a small fee. We did waive this fee for you after you expressed your displeasure with that.

Your second video was approved through all steps and then we delivered the first cut of animation. Your latest reply was that you would like the animation of the flow of liquid improved. You had also mentioned you showed the video to some other people and they did not like the colors. Our last response to you was to get further clarification on that and we have yet to hear back. We will be reaching out again to you. Thank you

Amelie Has Earned 11 Votes

Amelie C.'s review of wizMotions earned 11 Very Helpful votes

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