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I have ordered outfits from them on two separate occasions. On both occasions I communicated with staff consistently about progress of the outfits. Both times I was informed that everything was progressing on time. And then the week of delivery comes and nothing...
What makes it worse is that employees over email would tell me one thing, but customer support on the phone would tell me something completely different.
Super unprofessional. Do not rely on them, even if you have a lot of buffer time between the delivery date and the event you need it for.
Products used:
None, because they never came and we had to request a refund, because they were so late
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