Amanda H.

The Web site was easy to navigate. Customer service was wonderfully prompt. The chair was delivered during my office hours and on a day when I said that I would be available to accept the delivery. The chair is great, a wonderful product, but I had a little trouble assembling it. The back of the chair had a wire that was supposed to be run through at a particular place, and I wasn't sure where it needed to go; so, I scraped up the wire a bit where the seat and the back of the chair came together. It's probably just an aesthetic problem, and I figured out the proper assembly in the end, but a simple diagram might have helped. This chair is the best that I've ever had, great for posture. It's done wonders for my stress levels in the office.