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Camila H.

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1 Review by Camila

Loveholidays

  • Loveholidays

“Fake advertising and misleading pictures”
12/16/23

The pictures of the room I booked are completely different from the room I stayed in! The room advertised is not the room I was given: this is fake advertising as pictures are completely misleading.
The room was so bad: outdated, old, dirty and had stains on the wall! They cannot be considered a 4 star hotel! I definitely don't recommend Wenceslas Square Hotel in Prague and will not be booking another holiday with loveholidays ever again.
My complaint was "solved" by costumer services with a 10% refund: a joke!

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