This is a Complete scam website They are not refunding money if you cancel because of COVID 19 either you pay again 70$ as they said.
Please don't do the Visa from them. They just tell you to wait all the time and in the end you will be regretting because you will lose all your money!
I have applied for my son before the lockdown of CoVID 19 and they kept giving me wrong information regarding Dubai Emigration Office when they will start the process. Additionally, when I cancelled the process they said we will not refund the 836 $ for 3 months visa unless i should pay again 70 $
I am in the process of filling official complaint in ecrime dubai police and Dubai Emigration to ban any third party dealing with them.