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Alex G.

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Member since July 2019

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1 Review by Alex

7/7/19
READ THIS! DO NOT USE iSocialFame.com !! I will in detail explain to you why.

On a surface level iSocailFame.com appears to have a professional presentation with the promise of a Money Back Guarantee, Lightning Fast Services and 24/7 Customer Support. I can assure you of this, their service is a 50/50 toss up, and if you do have an issue you will NEVER EVER receive a refund and not even a credit towards future services. Their 24/7 Customer support is mostly automated but I've realized something quite interesting. If you E-Mail their customer support in regards to paying them more or refilling your wallet or anything NOT in regards to needing help with a not working service or asking for a refund, they will respond very quickly to take your money. HOWEVER, if you try to follow up multiple times about the same issue they will eventually ignore you. I've realized that their customer service isn't even entirely automated, I believe there is someone reviewing each E-Mail but acting as though it's an automatic response to have their "TECH TEAM" review the issue. When I've threatened to file a charge back with my bank, I received a detailed E-Mail saying I would be blocked from their site if I did that.

The services I've mostly used with iSocial Fame are Instagram related. The reason I chose them over others is because they offer the ability to split the campaigns up to make it look more natural, and when it works I will say it's awesome. HOWEVER, it only works half the time, meaning half your money gets thrown away. And in fact I've noticed that 2/3 of the time most recently YOU WILL NOT GET even a SINGLE FOLLOWER from them.

Again the biggest issue is this, they advertise a MONEY BACK GUARANTEE, BUT I SWEAR TO YOU THEY WILL NOT HONOR IT.

They advertise 24/7 Customer Service, BUT THEY WILL ONLY ENDLESSLY TELL YOU THEIR TECH TEAM IS LOOKING INTO IT.

Now, just so you know I'm not just one rare unlucky person. I tried opening a new account to test again. SAME ISSUES. SAME COMMUNICATION ISSUES.

When it comes to collecting money they will answer and respond within 15 minutes. When it comes to fixing anything you will get an automated response and eventually they will ignore you. If you E-Mail them about a refund they will ignore you.

HERES WHAT YOU CAN DO

Report the iSocailFame domain name to their Domain Provider DomainsByProxy.com

Report them to icann

Report them to ZELLE so they can stop stealing money using the Zelle Platform.

Fill out your experience on all REVIEW SITES.

I wish they provided a better service because when it works its good and if they simply credited you back or fixed the issue, I'd say it could be a good site, but the fact that they will steal your money 50% or more of the time makes it obviously not worth it.

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