alan e.

My computer hd crashed and when I installed a new one I found my recovery disks would not work. I checked around and found elecsurf for downloading a copIy of Windows XP MediaCenter. I had checked some sights but had not seen this one before i ordered the software. First, they do not do instant downloads, you wait up to 24 hours to get links for the software. When I received my links they wouldn't work, I kept getting error messages. I then went on the hunt for phone numbers to call them. All numbers go to an answering machine, and you never get a call back from them. Then after a half dozen emails of which I requested a full refund because the product was never supplied, they tried to claim they don't offer refunds on software. Their sight makes no such claim, in fact it says 100% refund if not satisfied. I've since contacted my credit card company and put this matter into dispute, and so I won't have to pay for the product I never received. But do not... under any circumstances... do business with elecsurf or you'll be up a creek without a paddle.