I placed my order on Sunday April 16,2017 and received an email from the company on that Monday to verify my address bc the system was unable to recognize it. I emailed them back conforming my address was correct and in less than 30 mins I received a reply saying that they'd gotten my address and that my order would ship that day (Monday).
I got my tracking # later that day and recieved exactly what I ordered on Thursday as expected! They even sent me some hair accessories (gold pieces) that I was going to buy anyway, so that was a plus. I'm a first time customer and will definitely order again