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Why is your customer service number and the email id not working. I had placed a order 1 month ago and i haven't received any info about it till today, tried contacting them but the customer service does not work and when i mailed them, the mail bounced back. I had made the payment for my order and till today i haven't received my parcel neither i have heard from them.
Ajitha A.'s review of IndianRoots earned 6 Very Helpful votes
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Namaskar Ajitha,
Thank you for reviewing us.
We sincerely apologize if we gave you a reason to be upset with our services.
In order to help you in a better way we would request you to share your order number.
We are redesigning our customer service process to better meet your needs. While we clean up our systems and bring our services back up, in the meanwhile please contact us through email at care@indianroots.com
We promise to be back soon with an improved process.
Your patience is highly appreciated.
Regards,
Indianroots Team