So I just got screwed by this company after not reading reviews beforehand. I wanted to order flowers for Sunday July 7 delivery. Because it's a Sunday I guess, July 7 was not an option, so I selected same-day delivery of July 6. I got an email at 5pm EST on July 6 that they were sorry but my flowers could not be delivered until Monday July 8. No point in sending the flowers the day after the occasion (especially after reading reviews on here that the orders look nothing like what you actually ordered). I chatted with customer service who first offered me a 20% discount to keep the Monday July 8 delivery date, then a 50% discount, and finally they agreed they will cancel my order - hopefully they actually will. I can't believe this company is in business after reading this happens to so many customers! SendFlowers.com must be run by some awful humans.