They promised to complete the assignment in 9 hours and I paid the hefty amount. However, 2 days later, they had still not completed the assignment. Nor did I receive any communication from them about the delay. To make it worse, I would get different information from different people. When I asked for a refund after 2 days, they said the expert was nearly done. When I contacted again, they said please give them 10 hours more. 10 hours more for 6 questions! They don't care about their customers or the difficult position they put them in! Don't use their service.