After sending in two Nokia Phones, both in good condition, for which Cashforlaptops quoted me $160 in total, I got an email saying that they will pay me only $110. Without a doubt, I rejected their offensive offer and demanded my money back. I had to literally fight them for my phone and because I had called them within the 5 days as stated in their policy, I was able to get my phone back. They need to improve their customer service so that they don't waste the customers time arguing over a device.