Aaron K.

I bought a pre-owned Bayonetta 2 + Bayonetta, but when I opened the case, the Bayonetta download code wasn't there.
I contacted the customer service, the guy argued that there is this little Note saying "Preowned versions may not include additional content", and therefore they can't do anything about it since I broke the seal and opened the game case.

But the thing is, the product title clearly suggests "Bayonetta 2 + Bayonetta", and the product description clearly says "Includes a download code for Bayonetta 1"

And there's no way for me to know what "additional content" meant before buying the game. Because what's included should be included, any "additional content" should be things additional to the advertised content.

If the note had said, "Bayonetta 1 DLC is NOT included in the pre-owned version", then I'd understand and I wouldn't have bought the product in the first place.

Now I am stuck with a product that does me no good and wasted my money.

Very disappointed!