LISETH PAOLA B.

La pagina te llena de tantos correos basura, que cuando te llega un correo recordando que tu suscripcion va a caducar, simplemente no te das cuenta.

La plataforma me cargó automaticamente la membresía anual (la cual no quería pero no caí en cuenta por el supuesto correo amontonado con los miles de marketing que te llegan), lo cual les escribí lo mas pronto posible luego del cargo explicando la situacion y solicitando un reembolso ya que estaba dentro del periodo de gracia.

Su respuesta es simplemente excusarse con términos y condiciones convenientemente cubriendolos a ellos y no al cliente. No me parece y no es para nada legal que te obliguen si o si a tomar una membresia QUE NO QUIERES.

The site fills you with so many junk mails, that when you get an email reminding you that your subscription is going to expire, you just don't notice it.

The platform automatically charged me for the annual membership (which I didn't want but didn't notice because of the supposedly stacked mail with the thousands of marketing emails you receive), which I wrote to them as soon as possible after the charge explaining the situation and requesting a refund since I was within the grace period.

Their response is simply to excuse themselves with terms and conditions conveniently covering them and not the customer. I don't think it is at all legal for them to force you to take a membership that you don't want.