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I cash out my points in Paypal on the 25th of September, It's been three weeks now and i'm not receiving any payout. I sent an email but the reply from them was out of the topic and they consider it as solved.
(As of October 17) Regarding my concern i received an email from Toluna, there are temporary delays in processing all pending PayPal rewards and they are working on it. Thank you Toluna for your prompt response much appreciated.
Laurences G.'s review of Toluna earned 2 Very Helpful votes
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Toluna has greatly improved their payment timetable recently. Gotta give credit where it's due...
We're sorry to hear about this, LaurenceS!
We are aware that this is over the suggested processing time and we sincerely apologise for the inconvenience caused. Please rest assured that this matter is being looked into with utmost priority.
We've identified the support case you opened and we will provide you with additional details via email.
Kind regards,
Mary