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The company has garnered a mixed reputation based on customer feedback. While some customers appreciate the variety of products offered, many express frustration with the website’s confusing layout and the requirement to create an account before browsing. This has led to a perception of the site as unwelcoming and difficult to navigate. Additionally, concerns about customer service responsiveness and the overall shopping experience have surfaced, indicating a need for improvement in user accessibility and support. Addressing these issues could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
Don't fall for the ads that lure you to Zulily. The website is confusing and terrible. It is difficult to find what you want without sorting through lots of random stuff that you don't. Plus, I could not find a way to even view the site without providing my email and creating a password. It's a total turn off. Don't do it, people!