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  • Zulily.ca

Overview

Zulily.ca has a rating of 4.1 stars from 27 reviews, indicating that most customers are generally satisfied with their purchases. Zulily.ca ranks 19th among Flash Sales sites.

  • Service
    3
  • Value
    4
  • Shipping
    4
  • Quality
    4
See all photos
How would you rate Zulily.ca?
Top Positive Review

“Quality bedroom items for great value”

Glen S.
2/12/21

So far I made 2 purchases from Zulily and I was amazed to see their service, quality of items (quilt set and bedsheet set), shipping speed and more importantly discounted cost of items. Even their international shipping cost is very reasonable and delivery was faster than local shipping. Only drawback I found that there was no option to return the items if you done like them, but we did not have to return anything though. Really appreciate the service like zulily and recommend this website.

Top Critical Review

“Lately it's been annoying”

Lily T.
5/23/21

Too many horrible vendors lying/concealing brand names on their products. I purchased a pair of sandals from a brand called "Selina", received a box that read "Atalina" whose shoes are plastered all over cheap wholesale sites like Alibaba (the brand also apparently has a third name it uses called "Italina"). Likewise, I purchased a cheap dress from a brand called "Ananda's Collection" and received the exact same dress with tags from "S&R Fashions" like wtf? Zulily allows vendors to conceal/change names, it does little to protect consumers, and it's getting harder to look up what's legit and what's cheap junk. Before, you could look up the brand name or Google the image, but vendors are using slicker techniques to scam buyers and it isn't about stealing product photos any more. For instance, I bought a straw hat that looked cute in the photo but what I received was the ugliest, most cartoony "Mountie" style straw hat. I was aghast! At first I thought they deliberately angled the hat in the product photo so that it changed the appearance, but I couldn't even replicate the angle that the product photo has, they have definitely photoshopped it to look nicer than it actually is (and trust me, I do graphic design, I'm positive that's what's happened here). I've already complained to customer service about two different issues this month, the hat, and another pair of sandals that were the wrong size. I hear you aren't allowed to file too many complaints in a single period or they start getting suspicious and some claim Zulily will put a lock on your account. I don't know how true that is, but it seems unfair given the sheer volume of nonsense you can go through with vendors on their site. I wish I could file a complaint about the newest pair of sandals as there are already stress cracks around the heel after a single wear, but I'm so burnt out dealing with this crap I can't be bothered! I'm just glad I didn't blow too much on them. Stick only to brands you really know and trust, because fake brands are getting more sophisticated at making themselves look expensive and legit, and they hide under a multitude of brand names!

Reviews (27)

Rating

Timeframe

Other

Thumbnail of user maryr382
1 review
4 helpful votes
April 2nd, 2018

Overall I am happy with Zulily. I do check prices on line to compare as they do inflate the original price. I Have rarely been displeased with what I have ordered... but, as I said above, I am a careful and a comparison shopper. When you shop on line you are taking a chance... best to buy brands you know and watch prices.
Always easy to track shipments... and I LOVE not having to worry about duties crossing the border.
Customer service is prompt and usually helpful.
My biggest complaint... the pictures accompanying the advertised items are very often NOT even close or available when you go to that grouping.

Thumbnail of user lisem1
1 review
7 helpful votes
January 17th, 2015

I have made a number of purchases and have been very pleased with the products until this last shipment. It was a brand I had previously purchased so I was aware of the quality and sizing and purchased 1 size up. Unfortunately the size was very wrong, 3X was maybe a regular medium. Emailed right away and received contact right away and funds returned. They have no way to accept returns so they suggest donating.
Must say I am very pleased with the outcome.

Thumbnail of user tuulap
3 reviews
19 helpful votes
November 28th, 2014

Great place to shop, good value! Out of the 100+ items I've purchased, only disappointed twice and Zulily took care of them no questions asked!

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About the business

Zulily offers deals on brands for moms, babies, men and kids. Save up to 70% on our daily flash sales, featuring home d̩cor, clothing, toys and more!

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