Zocdoc

Ally, and Sarah(sp) helped me try and find doctor's in the ATL area that took out of state work comp. Majority of the list doesn't even take regular GA work comp and I brought it to their attention and they tried to do their best. Wish I had a doctor to go to but the whole list is bunk. Thanks Ally and Sarah, you guys tried :)

The only thing I wish I could do was to add an appointment manually. Think about it- when you go to your first appointment (you made through ZOC). Youll be at the receptionist desk and there you will make your next one. Not when you go home to make it via ZOC again. I would like to "keep track" of all my pregnancy visits with my OBGYN but I can't "add them manually" to my profile/system. That would be super helpful. I am an experience digital designer- and LOVE this app. I want you guys to succeed because it is solving for a great need.

ZocDoc makes it so easy to book an appointment online--you can easily see what's available instead of having to make a phone call. The complicated part is finding a provider, since a simple search by your insurance doesn't guarantee that they are in-network. There are unfortunately a lot of providers who are still not part of ZocDoc. For what it is, it works great!

I've been using Zoc Doc for a few years, however I am finding that some of the physicians listed either do not accept the insurance in question or do not exist at the address and phone number listed. This gets kind of aggravating. I've reported this to Zoc Doc on a couple of occasions. Other than this problem, it's a great tool to use in finding physicians, clinics and specialists.

I was not positive about how this would work. My surprise is it worked well.

I now believe I can make an appointment and it will be a good appointment.
I have new confidence in the way this works.

Keep up the good work.

I was skeptical of using the site although it looked professional.
But I was able to find and book a dermatologist in my neighborhood.
The appointment went off without a hitch and I'll use the site again.
Particularly helpful is the ability to sort by insurance carrier.
A good website for finding and booking doctors.

Doctor great, professional, good bedside manner, empathetic to patients emotions, supportive
Waiting area uncomfortable. Very cold. Ancillary staff didnt introduce themselves to patient

Great customer service. Convenient. I would recommend calling the doctor you made an appt. With to make sure everything went through--I had an experience where there was a lag in updating available times online to see a specific Dr. and had to reschedule. Customer rep handled everything very well though

The wait time is accurate for the first visit, the future visits' wait time is usually a little bit longer. Also zocdoc didn't provide enough information for a dr. that I saw, eg. Didn't inform me that the office was in the dr.'s home, which made me feel really uncomfortable. But the other dr.'s that I saw were great.

I've been saying for years that the doctors should have a central database for patients. I did this several months ago so I don't remember a lot of details. Most doctors have the same information form and it is such a time waster to have to fill it out every doctor you go to see. I enjoyed filling out the application. It was nice that I was able to it at home on my own time.

I've used ZocDoc to find four different healthcare providers (dentist, primary care, vision, dermatology). I really like the easy of scheduling. The reviews are fantastic as well because every doc I've found has been top notch thanks to ZocDoc. Where it comes up short is the paperwork. ZocDoc makes you fill out a bunch of medical history paperwork where they say they will forward it along to the medical providers. The problem is that everywhere I've went they've ignored the info ZocDoc sent over and made me fill out the paperwork manually all over again. It wastes 5-10 min of time each time I have to do this and really bothers me that ZocDoc says that I'm saving time by doing it up front even though no provider seems to care that I've already filled it out.

It's a very helpful site, used it to find my new doctors when I moved to different state. Also helped with locations and suggestions.

Thank you for helping me find amazing places, I trust your reviews and will be using your services in the future. It's hard finding quality docs when you move a lot...

ZocDoc has been a wonderful tool when I have needed to book last minute appointments. They available appointments are usually accurate and I have only had a couple of instances of cancellation. The biggest issue that I have encountered is that I will book a doctor that the search has generated based on my insurance only to have my appointment kicked back because they do not actually take that insurance.

ZocDoc helps me be more proactive about my health and makes it so much easier to get an appointment in a time frame that works with my hectic calendar.

So far, I have really loved using ZocDoc. I shop for doctors based off of reviews more than anything else, so it's a great resource from that regard. I have only had one instance, too, where I wasn't able to schedule an appointment online because the wrong availability was shown, but ZocDoc's wonderful customer service immediately worked to resolve the problem.

Overall, my experience with using ZocDoc has been stellar. I look forward to future improvements to the site, but generally find it a great resource for finding great quality providers. So far I have a found an amazing Primary Care physician, dentist, gynecologist, and dermatologist using it's resources. I love that it helps me find doctors who accept my specific insurance and also gives more information about specialties so that I can be sure I'm finding the best possible doctor for my conditions. In addition, it is SO convenient being able to fill out my medical information only once and have it pre-fill registration forms when I schedule an appointment with a new physician.

I would totally recommend ZocDoc to others.

With the urologist - its perfect. Make or change appts and keep medical history updated without human interaction or waiting.

Trying to find a doctor in network doesn't work as well yet. It appears that a lot of doctors are not signed up for it

Using Zoc Doc is easy. You don't have to hang on the phone. You make your appointment, let them know in advance what's ailing you, and come to the office at the appointed time.

Most of the time it's excellent and helps me a see a doctor the same day. Takes all of the hassle out of finding a doctor that accepts your insurance and helps you find close, qualified doctor.

Just make sure to call and confirm your appointment before you go, because sometimes the doctors offices don't record your appointment so you show up and they don't have any record of you.

User-friendly site. Does not take a lot of time and you do not have to wait on hold till hell freezes over to get an appointment. There are two weaknesses about ZocDoc:
1. A lot of doctors in your area are not listed on ZocDoc
2. If you do find your doctor occasionally... actually more than occasionally... there are no appointments listed or available.

I really enjoyed using this site! It's really easy to navigate sacs find information. It's a good idea to double check with your doctor's office and make sure your appointment is confirmed.

I made an appointment for a doctor weeks in advance, the date of the appointment and doctor's received information where not correct on ZocDoc. When I arrived for the appointment, I was told it was weeks earlier. I had been receiving texts reminding me of the appointment. Following this transfer or incorrect information, I will call to make sure the Zoc Doc information and Doctor info./ dates match.

I like it a lot. It is very useful especially if you don't know what doctor you need or if he accepts your insurance. Also you can book a appointment with him right there on a spot. I really enjoyed zocdoc customer service. Very pleasant people willing to help, listen and understand. Thanks very much. To improve you just need more doctors on the list. But of course it will take time. Thanks for your hard work.