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  • Zipstock

Zipstock

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Overview

Zipstock.com has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Zipstock.com ranks 4th among Ecigarettes sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Zipstock?
Top Critical Review

“Horrible company to do business with!”

J. D S.
11/14/21

I made 2 large orders of vape supplies in the same day and spent well over $350 with them. What I ended up receiving was only ONE package with miscellaneous products that I never ordered! I never received the 2nd shipment. Their customer service is terrible and has done nothing to make this right, even after I sent them a picture of the contents of the first package. I never signed for the first delivery and proved that. I've sent over 10 emails to them and they're just ignoring me! I've never had an issue like this with any other e-tobbaco store!

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user jds43
1 review
0 helpful votes
November 14th, 2021
Verified purchase

I made 2 large orders of vape supplies in the same day and spent well over $350 with them. What I ended up receiving was only ONE package with miscellaneous products that I never ordered! I never received the 2nd shipment.
Their customer service is terrible and has done nothing to make this right, even after I sent them a picture of the contents of the first package.
I never signed for the first delivery and proved that.
I've sent over 10 emails to them and they're just ignoring me! I've never had an issue like this with any other e-tobbaco store!

Tip for consumers:
DO NOT USE THEM!!! You'll be throwing your hard earned money away!!! They can't deliver and they lie about delivery!!

Products used:
I had to go to another trusted vendor but wasn't able to get the same products. Everyone else was sold out. I'm thinking that ZIPSTOCK never had the inventory to begin with!!

Thumbnail of user susanb5266
1 review
0 helpful votes
March 15th, 2023

Sent me the wrong thing returned in upopended boxes exactly how I was instructed. Now
Nothing no communication and no refund. What a rip off!

Tip for consumers:
Go to a site where they actually have a phone number and read reviews out side of just their website.

Products used:
It says you can get a full refund minus restocking fee, but I have not received one penny.

Service
Value
Shipping
Returns
Quality

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