For Business
Write a Review For Business Write a Review

  • ZenBedroom

ZenBedroom

Write a Review

Overview

ZenBedroom has a rating of 4.6 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZenBedroom most frequently mention memory foam, and customer service. ZenBedroom ranks 7th among Mattress sites.

Add media

What reviewers want you to know

Positive highlights

  • I bought two gel-filled memory foam pillows from Zen Bedrooms. They are great!
  • I bought the memory foam pillows and a king size comforter (microfiber comforter) in November and they are amazing.

Critical highlights

  • My memory foam mattress, however, is like sleeping on a cloud.
How would you rate ZenBedroom?
Top Positive Review

“I bought the memory foam mattress offered on their...”

Patricia M.
1/23/13

I bought the memory foam mattress offered on their website back in October. Its been a few months so now i feel like I've officially broken it in and can write a proper review. It is very comfortable, spacious, and my dog loves it! We are fight over space on it actually - he loves it so much he wants to hog the bed for himself! The cheeky pup!

Top Critical Review

“Buyer beware”

Tracy S.
10/15/14

Buyer beware. I bough a king size 8 in luxury foam mattress. It took 4 weeks to arrive. After opening, the mattress is 4 inches thick on the sides and 3 inches thick at the corners. Not even close to 8 inches. Nobody answers the phone. Don't waste your money.

Reviews (42)

Rating

Timeframe

Other

Reviews that mention popular keywords

memory foam mattress (9) zen bedrooms (4) king size comforter (3) gel-filled memory foam pillows (3)
Thumbnail of user stofferb
Stoffer B.
1 review
1 helpful vote
“Delivery was a bit slow but apart from that”
July 18th, 2013

Delivery was a bit slow but apart from that - great company. Had been suffering back pain for a number of years now and the memory foam mattress really helped.

Helpful  (1)
Thank you
Thumbnail of user danicaw
Danica W.
1 review
1 helpful vote
“The site is really messy but my experience with the...”
February 28th, 2013

The site is really messy but my experience with the humans who run it has been amazing. Everyone responded to my queries really quickly and i had constant contact with customer support throughout the whole order process. They should clean up their site though so it looks more professional

Helpful  (1)
Thank you
Thumbnail of user donkad
Donka D.
1 review
2 helpful votes
“I like my mattress but it is not the "best night's...”
February 26th, 2013

I like my mattress but it is not the "best night's sleep" as promised so i am less than thrilled. It could be better.

Helpful  (2)
Thank you
Thumbnail of user tricial3
Tricia L.
1 review
2 helpful votes
“The website is horrinle!”
October 28th, 2014

The website is horrinle! I couldn't get on for days and eventually had to contact their customer service via facebook. Absolutely ridiculous. Customer service/facebook though were really nice and helpful. I couldn't be happier with the service, it's simply the website that drove me crazy. Thanks to competent people, and not the website, I was able to sort my order. My memory foam mattress, however, is like sleeping on a cloud. So much hassle to get it, but well worth it. Soooo comfortable I hope it lasts me forever because it is seriously like a dream to sleep on!

Helpful  (2)
Thank you

Sitejabber for Business

Gain trust and grow your business with customer reviews.

Claim your free account Gain trust and grow your business with customer reviews

From the business

Here at ZenBedrooms we love everything sleep, bedrooms, design and duvets! Visit us at http://t.co/ARutG43Y

Company Representative

Thumbnail of user zenb3
Zen B.

How do I know I can trust these reviews about ZenBedroom?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
To learn more about reviews and trust on sitejabber.com, visit our FAQ and about us
Have a question about ZenBedroom?