• ZCrave

ZCrave

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Overview

ZCrave has a rating of 2.2 stars from 219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ZCrave most frequently mention customer service, store credit, and return policy problems. ZCrave ranks 232nd among Designer Clothes sites.

  • Service
    48
  • Value
    47
  • Shipping
    46
  • Returns
    43
  • Quality
    46
Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

  • This was the best decision I did to shop my dresses from Zcrave their shipment was on time and great customer service.

Critical highlights

No critical highlights yet

How would you rate ZCrave?
Top Positive Review

“Absolutely chic!”

diana s.
5/1/23

I was watching channel 5 news when the owner of the Crave came on and I saw her beautiful designs. I could not help myself. Would love to buy more but right now I had a severe severe ankle break and I will have to wait a while but eventually I will be back I find it to be very unique and classic at the same time

Top Critical Review

“I will never shop here again!”

Clare L.
3/12/24

For expensive merchandise Zcrave is managed badly! On the day I received a velvet suit I bought for a Wedding, I decided it didn't fit well looked cheap (and it wasn't) and wanted to return. I find out their policy has a high restocking fee and must be received back within 7 days of receipt on my end! I contacted them immediately, as no return labels or any paperwork included so that was their first mistake. No phone number anywhere either so only choice was email. After several emails and 6 days later I finally received a return label but they charged a hefty $50 re-stocking fee. I never got confirmation that the package had been received and had I not followed up I doubt I would have received my refund. When I followed up again it took another week to get my refund although they'd had the suit for 2 weeks already! All in all it took 30 days from time of my first contact to return! Never once a human contact just computerized emails! Non existent customer service!

Reviews (219)

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Reviews that mention popular keywords

customer service (50)
Thumbnail of user dianas845
2 reviews
0 helpful votes
May 1st, 2023

I was watching channel 5 news when the owner of the Crave came on and I saw her beautiful designs. I could not help myself. Would love to buy more but right now I had a severe severe ankle break and I will have to wait a while but eventually I will be back I find it to be very unique and classic at the same time

Products used:
A blouse and skirt set

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Thumbnail of user ryang609
1 review
0 helpful votes
December 3rd, 2021

Fabulous present for the holidays!
So happy i ran into them on Instagram.
I'll definitely buy there again!
So cool

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Thumbnail of user alinam71
1 review
12 helpful votes
February 12th, 2021

Just wanted to say that i am very pleased with this web site. Yours Clothing thank you so much for offering wonderful fun flirty clothing for us Plus size girls, for once there are beautiful clothes that fit us girls just right! This was my first purchase from this web site and let me tell you i have had the best experience ever! Fast shipping and it was an overall GREAT EXPERIENCE! I will continue to shop here and i cant wait to wear my clothes out on the town! Thank you so much!

Thumbnail of user scarlettp20
1 review
1 helpful vote
February 13th, 2021

Just received my order & am thrilled with everything I purchased! And the shipping was awesome it took 3 days best yet! I will shop again thanks you.

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Thumbnail of user amaraf5
1 review
0 helpful votes
February 13th, 2021

I really appreciate this option and the quality of the goods is so great that I will order product in the future. Thank you so much for making me feel beautiful!

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Thumbnail of user shontab
1 review
1 helpful vote
September 5th, 2020

August 3 Not Long Ago I ordered a black pretty beautiful blouse from zcrave and it came today at first my package got lost somehow due to all this pandemic stuff that's going on so Lucky today my beautiful blouse came if I could give 5 Stars again I Would thank you Zcrave Love It Will Be ordering Soon

Thumbnail of user eileenp196
1 review
0 helpful votes
April 19th, 2022

Love Z crave! Trendy fun clothes, well made, and good prices. I always feel great in their outfits.

Products used:
Dresses

Service
Value
Shipping
Quality
Thumbnail of user dianal569
1 review
0 helpful votes
January 15th, 2021

I received my i=package well packaged with amazing Fetish dress. I will definitely shopping more and thank you for $50 store credit.

Thumbnail of user lyna28
1 review
0 helpful votes
January 30th, 2021

I received my order somewhat late but I got the delivery charges back and an exclusive gift card from them which was really awesome. Product quality was amazing too!

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Thumbnail of user margaretm1921
0 reviews
0 helpful votes
January 16th, 2022

Great website for shippoing with many options. Best website for shipping. There are many options this shippoing. Thank you!

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Thumbnail of user oliviam493
1 review
0 helpful votes
February 5th, 2021

I completely love this site, found it on SiteJabber at first now I just order directly through them... I am always complemented on my outfits I will be back for more... Thank you for having cute trendy clothes that fit and look good.

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Thumbnail of user gemmac56
1 review
0 helpful votes
February 5th, 2021

OMG. Great store! Found this store while visiting the UK. What a find -nice clothing/well made/great prices.

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Thumbnail of user lebiyor1
1 review
0 helpful votes
February 4th, 2021

I bought it for my sister, she loves the fabric. As reviewed by her, " it fits me like a glove, the fabric is very soft on the skin, the size chart is pretty accurate and definitely can be referred to before buying. I will highly recommend this site

Thumbnail of user emmal287
1 review
0 helpful votes
February 3rd, 2021

I have to go to my friends 2nd anniversary and I was not able to find a best match for me. Thanks to ZCrave for providing such a good product...

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Thumbnail of user debras1019
1 review
0 helpful votes
February 12th, 2021

I just had to say how much i love your clothing line. The clothes fit great. My hope would be that you make the 2 in 1s with more colors, such as solids with prints inside. Brighter colors mix with each other.

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Thumbnail of user evae98
1 review
2 helpful votes
May 5th, 2022

Bought the dress from W22 collection, it was delivered today and I loved it.
Good material quality and great fit
Loved the service!

Thumbnail of user sihame1
1 review
0 helpful votes
March 26th, 2021

I order it for my birthday and the shipment was fast one time, the dress is amazing mixed between classy and sexy. I would recommend this website
Thank you you guys made my day

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user markw1003
1 review
4 helpful votes
December 7th, 2019

Zcrave has an amazing selection of quality clothing and shoes bags etc at insanely discounted prices! They always stay on top of the latest trends, and sell clothes that fit the season. Zcrave has a wide variety of sizes, so you can always find something super cute that is a perfect fit. What else do you want just have a go there and enjoy your shopping!

Thumbnail of user carlj94
1 review
0 helpful votes
November 20th, 2019

Very good and fast shipping for the products, within the stated time. Awesome quality products and you can't beat it for the price! Worthy experience and definitely will come again! Thanks a bunch

Thumbnail of user brendas314
1 review
0 helpful votes
August 29th, 2018

Best thing i bought on the website. Cant wait for other collection with fur to come out. Love this website! Ordered a couple times and never dissapointed

Thumbnail of user justinc301
1 review
0 helpful votes
December 16th, 2019

They are also wonderful to work with if you have vintage style clothes you want to sell in consignment. They also feature wonderful local brands that are adorable. This is THE place to shop if you are looking for retro or vintage inspired styles.

Thumbnail of user alant221
1 review
0 helpful votes
November 26th, 2019

All my orders from Zcrave were received in the estimated time told. The items were really good! They fit perfectly and the quality is awesome. I ordered two different jackets and I am very pleased with them. I had every support nedded from zcrave! Thank you very much!

Thumbnail of user wooda5
1 review
0 helpful votes
November 26th, 2019

I bought two dresses that proved to be the best choice. They are beautiful and have quality material. There are exactly like that on the site. Thanks for showing great customer care services. Highly appreciated and definitely recommend it..

Thumbnail of user virginiacc
1 review
0 helpful votes
December 19th, 2021

Very quick delivery, I especially asked them to deliver overnight and they really did. You really earned my review. Thanks <3 <3 <3

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Thumbnail of user emmap164
1 review
0 helpful votes
January 28th, 2021

Customer service staffs are really helpful and trusted. Helped me at times when the delivery was late, but they return delivery charges if they didn't deliver the product at required dates.

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