Yodle has a rating of 4.6 stars from 2,030 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yodle most frequently mention customer service, small business, and web presence. Yodle ranks 1st among Advertising sites.
Proactively asks for customer feedback
Whenever I required assistance with my partnership with Yodle, I had consistently exceptional encounters with their customer service team. In particular, there's a woman named Michele with whom I had the opportunity to address some concerns and requested changes. She not only displayed professionalism but also had a down-to-earth demeanor and a delightful personality, which made our conversation enjoyable. Her approach instilled confidence in me that they are indeed the ideal partner for my needs.
I have been with Yodle for about 4 years now. Over the past year & half there service. Knowledge, caring about your business has deteriorated greatly. They do not help your business grow or increase your seo or organic ratings. When you call & question them they become rude beat around your question. They say one thing & do not follow thru. They were bought out by web.com about 1 year ago no improvement. Look else where as I now have signed up with another.
Whenever I required assistance with my partnership with Yodle, I had consistently exceptional encounters with their customer service team. In particular, there's a woman named Michele with whom I had the opportunity to address some concerns and requested changes. She not only displayed professionalism but also had a down-to-earth demeanor and a delightful personality, which made our conversation enjoyable. Her approach instilled confidence in me that they are indeed the ideal partner for my needs.
Very straightforward and user friendly. Very informative and easy to understand. Great services and keep up the good work.
My small business was struggling and I knew that I needed to do some marketing and online advertisements, which was an area pretty new to me and didn't know much or very little about it. I have done some FB ads and that's all. But I guess it was not enough.
Since I had nothing more to lose I decided to ask for help from professionals.
They seemed to know the business pretty well since just after a small research I found them. So they have pretty good marketing which was a good sign in the beginning.
I contacted them, we scheduled an online meeting, they gathered all the information they needed about my goals and my business and in a week they came back to me with an offer.
I am glad that I accepted that offer even though it looked a bit high price to pay at that time, but it started showing results immediately. Now my customer base has grown significantly. They saved my business I think and I am endlessly grateful for that.
I can't recommend them enough!
Advertising is an unfamiliar sphere for me, because I believed that my business can easily be run without any advertising. Of course, I was mistaken, because avdertising matters a lot, especially nowadays when the sphere of online marketing and online advertising is developing and already have plenty of results. I decided to apply to special services which could help me with advertising. I applied here and asked this company to hlp me with advertising. They explained me everything and set up advertising. I have already got plenty of customers and this service is awesome.
Today I had the pleasure of speaking with Michele@ Yodel. She was amazing with her answers for questions that needed to be addressed. She went above and beyond to fill me in on the important items that it would take to have a successful web site and
What would be expected of us to assist the Yodle team as we work together for a complete package. We at Classic Home Service Inc.are very pleased to have Yodel as our marketing team for my business
Every time I have had a need regarding my partnership with Yodle my experience with their customer service team has been outstanding. Most specifically a lady by the name of Michele whom I had the pleasure of working out some issues and changes I needed made. Not only was she professional but she was also very down to earth and even had a great personality which made our conversation fun. She made me trust in the fact that they truly are The right partner for me.
I received a call from Tamika a specialist of Yodle just to check up on my progress with the ability to use the portal and dashboard. The one thing about this company is they are genuinely interested in you receiving all the training it has to offer. They truly want you to succeed with their product. Tamika was very detailed in training me to what I should be doing on a daily and weekly basis. I really feel that they care for my success. So far I am totally pleased. Bert P.
We have been in business since 1971.
Never before have I been so pleased with a marketing platform like this.
The ease of operation is remarkable. The wealth of information available at my fingertips has enabled me to immediately steer our marketing in the proper direction.
My favorite option is the Review requests and Automated email controls. This platform has shaved hours off of my weekly work load and has shown immediate results leading to more sales.
I am a new customer of Yodle and just completed the online session to create our website and learn all the features of Yodle's marketing program. I am impressed with the professionalism of the staff and the completeness of their web marketing capabilities. It is providing me with all the tools I wanted and several more that I didn't know about. I am very excited about our new web marketing program. I believe it is going to be a big success.
We really love our rep, she has been able to really turn things around for us and has gone above and beyond. When we have a request she turns it around in 24 hours.
On a side note, I am astonished at all of the bad reviews coming from others, my experience with their paid search team has been nothing but positive and coming from an agency background, that says a lot.
So far I have had great communication with the customer service staff at Yodle! They have answered all of my questions and have scheduled repeated phone appointments with me to help me get my account set up and show me how to use the tools and resources that are now available to me! Today I worked with Tamika and she was wonderful in explaining certain features and walking me through the features that I need to focus on! So far I am happy with my investment!
My Initial experience with the site and the staff in setting my account/website up has been awesome. The "dashboard" is really easy to use and seems very intuitive.
Courtney was awesome to work with! She absolutely understood our needs and helped up work on some of the issues we had with our site. Thanks Courtney@
I had a difficult experience with Yodle and felt that I had not gotten the value that expected. Tiffany Hernandez was fantastic, patient, and reasonable.
I received a call today from a Yodle coach who gave me several good pointers and made me feel enthusiastic about the program. The future is bright!
Called with a couple concerns, talked to Jaime, & walked away from the phone call feeling much better. He was more than satisfactory in addressing my concerns. He was very nice, very personal, felt like I was talkin to one of my buddies.
Our initial set-up call was easy to follow, efficient and inclusive. Our customer service rep was pro-active and patient. We look forward to watching our business grow through this service.
Rep answered all my questions quickly. I felt he heard what I was asking and was responsive. Happy with Yodle's customer service!
I am excited to work with Yodle! The dashboard is easy to use and when I needed help they set aside time to answer all my questions and walked me through all that I needed to know! They were really looking out for my business' best interest. I feel very confident that I found the right company to help my business grow!
Courtney was very nice and patient with my schedual and lack of computer knowledge. Looking forward to useing my mobile device because im always on the go and rarely use a computer
Great customer service. Bonnie was knowledgeable and a great help showing me how to get the most out of my yodle service.
I have had a fantastic return on investment with Yodle. They have been very professional and doubled my business in 3 months. My marketing consultant Kerry has done a superb job at working with me and my budget to grow my company. I actually had so many phone calls I couldn't keep up. Thanks Kerry and Yodle!
Everyone has been very helpful and the marketing tools are off the map. I feel this is exactly what my business need to compete with the big boys. I'm so excited.
We are new to Yodle. The representatives are very helpful and knowledgeable. They get 5 stars from us!
Yodle helps local businesses to find and keep their customers simply and profitably. Yodle delivers a comprehensive platform that makes online marketing easy, affordable, and transparent for its 50,000+ local business clients. Yodle’s flagship product, Marketing Essentials™, includes a comprehensive desktop, mobile, web and social presence, reviews and offer management, and email campaign automation. Marketing Essentials can be supplemented with Yodle Ads, Yodle’s proprietary and optimized paid search technology.
Yodle has offices in New York, Atlanta, Austin, Charlotte and Scottsdale. Yodle is ranked #9 on the 2014 Forbes list of America’s Most Promising Companies and has won multiple awards for its business growth, job creation, technology innovation, and workplace and culture.
For more information visit www.yodle.com or call us at 877-276-5104.