Yodle has a rating of 4.1 stars from 2,029 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yodle most frequently mention customer service, small business, and web presence. Yodle ranks 1st among Advertising sites.
Proactively asks for customer feedback
Whenever I required assistance with my partnership with Yodle, I had consistently exceptional encounters with their customer service team. In particular, there's a woman named Michele with whom I had the opportunity to address some concerns and requested changes. She not only displayed professionalism but also had a down-to-earth demeanor and a delightful personality, which made our conversation enjoyable. Her approach instilled confidence in me that they are indeed the ideal partner for my needs.
I have been with Yodle for about 4 years now. Over the past year & half there service. Knowledge, caring about your business has deteriorated greatly. They do not help your business grow or increase your seo or organic ratings. When you call & question them they become rude beat around your question. They say one thing & do not follow thru. They were bought out by web.com about 1 year ago no improvement. Look else where as I now have signed up with another.
Whenever I required assistance with my partnership with Yodle, I had consistently exceptional encounters with their customer service team. In particular, there's a woman named Michele with whom I had the opportunity to address some concerns and requested changes. She not only displayed professionalism but also had a down-to-earth demeanor and a delightful personality, which made our conversation enjoyable. Her approach instilled confidence in me that they are indeed the ideal partner for my needs.
Very straightforward and user friendly. Very informative and easy to understand. Great services and keep up the good work.
Advertising is an unfamiliar sphere for me, because I believed that my business can easily be run without any advertising. Of course, I was mistaken, because avdertising matters a lot, especially nowadays when the sphere of online marketing and online advertising is developing and already have plenty of results. I decided to apply to special services which could help me with advertising. I applied here and asked this company to hlp me with advertising. They explained me everything and set up advertising. I have already got plenty of customers and this service is awesome.
Today I had the pleasure of speaking with Michele@ Yodel. She was amazing with her answers for questions that needed to be addressed. She went above and beyond to fill me in on the important items that it would take to have a successful web site and
What would be expected of us to assist the Yodle team as we work together for a complete package. We at Classic Home Service Inc.are very pleased to have Yodel as our marketing team for my business
Every time I have had a need regarding my partnership with Yodle my experience with their customer service team has been outstanding. Most specifically a lady by the name of Michele whom I had the pleasure of working out some issues and changes I needed made. Not only was she professional but she was also very down to earth and even had a great personality which made our conversation fun. She made me trust in the fact that they truly are The right partner for me.
I received a call from Tamika a specialist of Yodle just to check up on my progress with the ability to use the portal and dashboard. The one thing about this company is they are genuinely interested in you receiving all the training it has to offer. They truly want you to succeed with their product. Tamika was very detailed in training me to what I should be doing on a daily and weekly basis. I really feel that they care for my success. So far I am totally pleased. Bert P.
We have been in business since 1971.
Never before have I been so pleased with a marketing platform like this.
The ease of operation is remarkable. The wealth of information available at my fingertips has enabled me to immediately steer our marketing in the proper direction.
My favorite option is the Review requests and Automated email controls. This platform has shaved hours off of my weekly work load and has shown immediate results leading to more sales.
I am a new customer of Yodle and just completed the online session to create our website and learn all the features of Yodle's marketing program. I am impressed with the professionalism of the staff and the completeness of their web marketing capabilities. It is providing me with all the tools I wanted and several more that I didn't know about. I am very excited about our new web marketing program. I believe it is going to be a big success.
We really love our rep, she has been able to really turn things around for us and has gone above and beyond. When we have a request she turns it around in 24 hours.
On a side note, I am astonished at all of the bad reviews coming from others, my experience with their paid search team has been nothing but positive and coming from an agency background, that says a lot.
So far I have had great communication with the customer service staff at Yodle! They have answered all of my questions and have scheduled repeated phone appointments with me to help me get my account set up and show me how to use the tools and resources that are now available to me! Today I worked with Tamika and she was wonderful in explaining certain features and walking me through the features that I need to focus on! So far I am happy with my investment!
We really enjoyed talking with you today. You were so helpful and patient. We both feel like this could be very beneficial to his business. We both hope this will be very beneficial for you also. Thank you for your time and once again for your patience! We would rate your company as five stars as far as being very helpful
And courteous!
My Initial experience with the site and the staff in setting my account/website up has been awesome. The "dashboard" is really easy to use and seems very intuitive.
Courtney was awesome to work with! She absolutely understood our needs and helped up work on some of the issues we had with our site. Thanks Courtney@
I had a difficult experience with Yodle and felt that I had not gotten the value that expected. Tiffany Hernandez was fantastic, patient, and reasonable.
I received a call today from a Yodle coach who gave me several good pointers and made me feel enthusiastic about the program. The future is bright!
What I really like about yodle is that they give me measurable results. It doesn’t make sense to market any other way. With other types of advertising you don’t have a way to figure out the exact return on your investment. I know exactly what clients came from my yodle service. In my most recent campaign I’ve already received eight new clients.
Called with a couple concerns, talked to Jaime, & walked away from the phone call feeling much better. He was more than satisfactory in addressing my concerns. He was very nice, very personal, felt like I was talkin to one of my buddies.
Michelle was very patient, detailed oriented and friendly. She offered everything I was looking for. Thanks!
Great service! Thanks Akim and Will. Yodel has made setting up and starting my website a breeze! Above and beyond service, fast results! Highly Recommend, Thanks Again! Seems as though you need to hire a virtual assistant to help post ads though on yodle to help promote your website more.
Yodle is a great marketing resource for us. Since the day we started with Yodle, our phones started ringing with great leads. The service Yodle provides is excellent. We have a dedicated manager, Meredith, who keeps our site current, relevant, and constantly generating leads. Yodle has been an excellent investment for our business.
Our initial set-up call was easy to follow, efficient and inclusive. Our customer service rep was pro-active and patient. We look forward to watching our business grow through this service.
Rep answered all my questions quickly. I felt he heard what I was asking and was responsive. Happy with Yodle's customer service!
I am very pleased with Yodle. They are able to generate excellent leads for us and is one of our primary marketing venues. My representative is very responsive and diligently follows up with me on a monthly basis to review my accounts and analyze their performance. I highly recommend Yodle.
Ryan was a pleasure to talk to... He was very patient and seemed sincerely concerned with helping me optimize my business ranking on the map listings with Google. He took extra time to explain in simple terms what can be hard to explain, regarding the process of SEO ranking with Google, and he left me with a feeling of assurance and confidence in his expertise in this area with Yodle. THANKS RYAN!
Yodle helps local businesses to find and keep their customers simply and profitably. Yodle delivers a comprehensive platform that makes online marketing easy, affordable, and transparent for its 50,000+ local business clients. Yodle’s flagship product, Marketing Essentials™, includes a comprehensive desktop, mobile, web and social presence, reviews and offer management, and email campaign automation. Marketing Essentials can be supplemented with Yodle Ads, Yodle’s proprietary and optimized paid search technology.
Yodle has offices in New York, Atlanta, Austin, Charlotte and Scottsdale. Yodle is ranked #9 on the 2014 Forbes list of America’s Most Promising Companies and has won multiple awards for its business growth, job creation, technology innovation, and workplace and culture.
For more information visit www.yodle.com or call us at 877-276-5104.