• YesStyle

YesStyle

Overview

YesStyle has a rating of 2.3 stars from 614 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. YesStyle ranks 101st among Department Store sites.

  • Service
    119
  • Value
    112
  • Shipping
    123
  • Returns
    88
  • Quality
    107
  • Store credit
  • Free shipping
  • Yes
  • Price
  • $ $ $

This company does not typically respond to reviews

Positive reviews (last 12 months): 6.5%
Positive
2
Neutral
1
Negative
28
54
See all photos

What reviewers want you to know

Positive highlights

  • Customer service has been good too regarding shipping and tracking.

Critical highlights

  • I want my money back and not store credit, as I'm never ordering at Yesstyle again.
How would you rate YesStyle?
Top Positive Review

“Amazing Products”

heized g.
10/7/23

YesStyle carries amazing asian beauty products and fashion. Most of the clothes I receive from here are exactly like how I expect, except there are a select few items that are different than I thought. Overall, this is a great site to buy beauty products that aren't as easily accessible. One of my orders with order number: 20469831, was my largest purchase of YesStyle and all the clothes came in very good quality! It came faster than I thought as well.

Top Critical Review

“Avoid this company as much as possible”

Elsa B.
2/17/24

Be warned! Once they take your money you won't see it ever again and there are very high chances that nor your order. They will make anything up to make shipping slow and even if your order has not been shipped they won't issue a refund. And because I got Pay Pal involved in the issue they are making me wait 3 more business days. I am empty handed. No money, no items and not even a reply from customer service. Avoid the headache, avoid dealing with this website because it seems that is run by ghosts.

Reviews (614)

Rating

Timeframe

Other

Reviews that mention popular keywords

store credit (28) customer service (87)
Thumbnail of user hoodede
72 reviews
27 helpful votes
July 7th, 2021
Verified purchase

YesStyle is an online website that carries heaps of Korean fashion and beauty products. Personally, I love shopping from there as they have a huge selection of clothing at really affordable prices. The quality is generally good (although there can be hit and misses - read reviews on their website before purchasing!), and the clothes look exactly like the picture as advertised. Sizing wise, I generally recommend sizing up! Shipping does take 1-2 months, but if you get heaps from the website at once its definitely worth the wait!

Tip for consumers:
Make sure to read reviews, and sort them by "most helpful" instead of "best rating"!

Value
Shipping
Returns
Quality
Thumbnail of user amparoa4
1 review
21 helpful votes
May 6th, 2020

Easy to find what you're looking for. Almost every product I was looking for had very specific information which I loved. Then there was a lot in Korean obviously but you can translate easily. Oh and you get a freebie at the end from their beauty collection like a face mask for example.

Thumbnail of user cathyh276
1 review
21 helpful votes
June 10th, 2020

I've been using YesStyle for years to get my hands on affordable Korean skincare & makeup, as well as some cute jewelry every now and then. Their huge collection is what makes the website great, and the prices are fair.
The only reason why I'm not giving it five stars is because shipping can take quite long sometimes, though they do make this known and are transparent about how long it will take.
Another reason why is because they recently upped their minimum purchase amount for free shipping to 65 euros whereas it used to be 35 euros, which is a pretty big (and unfortunate) change.
I would definitely recommend this website if you don't mind waiting a bit for the order to arrive!

Thumbnail of user ronneld
3 reviews
0 helpful votes
August 23rd, 2021
Verified purchase

I finally found an online store that offer lots of mock long sleeve shirts. Wide array of choices, some a little bit pricey though. Free express shipping and an additional 10% discount is rad!

Tip for consumers:
Use coupon codes. There is a free express shipping

Products used:
Mock sleeve shirts

Value
Shipping
Thumbnail of user heatherh1031
36 reviews
21 helpful votes
June 21st, 2021

This is the best store to get anything from clothing to skincare and makeup from Korea, Japan, Taiwan, and other Asia beauty. Very competitive prices, and you can earn points from doing honest reviews. In addition they have Influencer programs where you can choose a product each month at no cost (except shipping) and once approved you earn commission on any purchases made using your unique link/code. The only complaint (or would've been 5 stars) is shipping costs and time. For US expedited shipping it's $19! You'll receive your order in approximately 2 weeks or less. $9 regular shipping but takes at least 1 month. Used to be $5. So not sure I'll continue as an influencer for them.

Tip for consumers:
If you don't want to wait a month and has the cash get expedited shipping or you will wait, and wait.

Products used:
I've gotten clothes,makeup, skincare, and other beauty products.

Service
Value
Shipping
Returns
Quality
Thumbnail of user hbdapiosen051290
1 review
0 helpful votes
October 7th, 2023

My go to site for Korean Skin care for an amazing selections of product with affordable prices. Products are also legit.

Service
Value
Shipping
Returns
Quality
Thumbnail of user fionnc5
2 reviews
1 helpful vote
May 3rd, 2019

Love that the website is very easy to navigate and it shows you similar products when you are browsing. Furthermore, the customer reviews on each product makes the decision making process easier. Oh, one more thing - hope that my buys will be exactly like what the pictures showed. Keeping my fingers crossed. If not, I hope the refund process will be easy.

Thumbnail of user priscillaa55
1 review
6 helpful votes
June 4th, 2020

Best place to shop for Korean beauty products! I literally get all my skincare products from here, and they ALWAYS arrive undamaged. Although the shipping takes quite a while (which is understandable since I live in California), I'm never disappointed. I don't know about clothing or other products they offer, but I would 100% recommend getting your kbeauty/skincare products from here!

Thumbnail of user manond6
1 review
0 helpful votes
August 5th, 2020

Une chose est sûre, l'esprit asiatique est au rendez-vous et c'est bien pour cette raison que je commande assez souvent sur ce site qui de plus est, la plupart du temps, bon marché et de bonne qualité. Les seules bémols sont le manque de renseignement sur certains articles qui ne sont donc pas toujours semblable à l'arrivée, un article sans commentaires n'est donc jamais bon à commander. Sinon, le site est tout simplement génial, toujours dans l'actualité de la mode asiatique et ça on adore ;)

Tip for consumers:
Toujours bien regarder les commentaires et les guide des tailles pour ne pas avoir de mauvaises surprises et éviter de commander des habits non coté.

Products used:
La dernière chose que j'ai commandée était des vêtement et je n'ai d'ailleurs jamais rien commandé d'autre comme de la cosmétique ou des objets.

Service
Value
Shipping
Quality
Thumbnail of user furkano2
1 review
1 helpful vote
April 1st, 2019

Nice clothes. If you want asian clothing style for cheap, then you are at the right shop. The only downside is that the shipment takes too long. It takes approximately 20 business days to ship.

Thumbnail of user alaysiaw
2 reviews
0 helpful votes
October 7th, 2023

This is my first time purchasing anything on this website! But so far, so good :) I love how YesStyle has the most trendy, gorgeous, wild, and casual styles for all kinds of people and sizes. Love the unique products, and it's very affordable. I would really recommend this site to all of my friends :)

Thumbnail of user albinai2
3 reviews
0 helpful votes
April 27th, 2018

It's all good. YesStyle is the most valuable business resource we have EVER purchased. If you aren't sure, always go for YesStyle.

Thumbnail of user roc14
1 review
0 helpful votes
June 10th, 2020

I like all the beauty products, they are affordable and also very effective. I definitely recommend this website

Thumbnail of user paigek37
1 review
0 helpful votes
June 17th, 2020

I love shopping here! An amazing website to get my fix of Korean clothing and makeup. I just placed an order and cannot wait to receive them in the mail, but I heard it does take a while if you live in the west (US, Europe, other western countries.)

Thumbnail of user enricap
1 review
0 helpful votes
May 6th, 2019

YesStyle is a warranty for your beauty shopping, but you can find lots of other things you surely cannot miss, dresses for example: coats and langerie are so beautiful and original. Korean beauty produts are the best I've ever used and here you can find many many offers.

Thumbnail of user cilac1
4 reviews
20 helpful votes
August 31st, 2018

I've been shopping at Yesstyle for over a year because I find that all the asian beauty products I want are normally available on their site. Because Yesstyle ships products from multiple different brands, the quality of each item is different. I've ordered shoes, clothes and beauty products and I found that the beauty products always end up being the best. Personally, the clothes for me are 8/10 times accurate to what was advertised. The cheaper clothing may not have great material, but reading the reviews in Yesstyle will definitely help.

Shoes might have been the hardest for me to buy because sizes from different brands can vary: a size 37 might be smaller in one brand compared to another - so again, just read reviews and make sure to take a size larger if necessary.

Something I think the site should add is photos to go along with the reviews - words are important, but photos really allow other customers to see what the product is really like. Also, they have this stylebucks system where you can get discounts as your membership gets upgraded (by buying more on the site), but it'd be nice if you can redeem those stylebucks too...

Overall, the site is very reliable and it sells clothes from famous shops like Chuu, Peripera, 3CE, Pony Effect and icecream12. If you like Kpop, Korean/Asian fashion, or just want to be stylish in general, I think Yesstyle is a great site for you to check out. It's pretty affordable and they often times have sales. Shipping does cost extra (not too bad) and items normally arrive in a week or two. They also give you a tracking code for your orders. I would recommend the dresses (they are so cute) and the lip products off their site. One thing that I really love is the fact that they sell circle contacts, and for cheap too.

Thumbnail of user hannahm238
1 review
0 helpful votes
July 22nd, 2020

My order went very smoothly overall. I was able to purchase what I wanted and other than some small issues during checkout, my experience was good. It's a website that has great prices and great quality. I would definitely recommend! :)

Thumbnail of user anyaf3
1 review
0 helpful votes
July 19th, 2020

The selection of products is pretty wide, even though it varies regularly (some shades or products might be unavailable before being restocked again). Sometimes prices are also a bit inflated, especially when it comes to skincare. Makeup deals are generally great though.
However, Yesstyle is unbeatable on one point: shipping costs. I live in Europe so it's usually free for 35+ worth of purchase, 50+ currently (due to Covid-19). That's a steal, especially when combined with discounts coupons and codes. My orders have always been shipped fast and I've usually received them around a month later.

Some improvements I'd like to see: more transparency on discontinuation VS restocking, more honesty on sales (no more artificially inflated prices to give the impression that there is a big once-in-a-lifetime discount on the product please!). Wouldn't say no to more samples either.

Globally, happy with Yesstyle, I'll definitely buy from them more.

Thumbnail of user miriamb82
1 review
1 helpful vote
June 16th, 2020

Yesstyle has a lot of cute clothes, accessories, and lifestyle items as well as good skincare products and makeup! The shipping does take REALLY long tho and I once purchased the express delivery, but it came 1 1/2 months later...

Thumbnail of user maisieh10
1 review
0 helpful votes
May 13th, 2020

For someone who has a hard time buying asian style beauty and skincare in their area, yesstyle makes it a lot easier to purchase.

Thumbnail of user jasminec17
2 reviews
6 helpful votes
November 28th, 2017

I rly like this site for asian make up; however, the item of clothing I received looked nothing like the photos. Many friends have said that the items they receive are either great or disappointing. I think it's a fun site, but the first time I ordered, there was a huge delay in one item that I ended up cancelling due to waiting too long for an out-of-stock item. However, I still order from here all the time because it's fun and the majority of the make up are good and cute deals.

Thumbnail of user sukyz
1 review
0 helpful votes
July 8th, 2020

I've ordered from yesstyle a total of 4 times so far, and each time, I've been pressured to order over $60 worth of products in order to be eligible for free shipping and coupon offers. It's a really smart marketing plan, but honestly, it's kind of deceptive considering how regular shipping can cost up to a whopping $13 for some tiny cosmetic product. And some products take a LOoooong time to ship. So even if you absolutely love it, you end up not buying it because you don't want to wait an extra 21 days for all the other items in your cart. But if all the items in your cart say they will only take a day or two to ship, then congratulations, it will arrive as fast as a bullet.

One positive not is they offer a huge variety of Asian products that you can't find all together on other shopping platforms. And all the products that I've received were legitimate and good quality. (excluding the fact that they're usually folded, squished, and crammed into a small tiny shipping box).
But it's also worth noting that their so called 'limited deals' are kind of shady because they inflate the prices before applying discounts making the discount seem way larger (60%) than it actually is (~10%).
So despite all these negative points, why 4 stars? Because of the variety of products they sell and the convenience/organization of the site. The products are all 'modern' and tell you what's in 'trend'/popular. They also have a relatively honest product reviewing platform. But that is mainly thanks to the lovely customers. (^-^)

Thumbnail of user annas79
2 reviews
11 helpful votes
October 2nd, 2017

I've been a loyal Yesstyle for over 2 years now! I'm pretty happy with most of my purchases! Just gotta check the sizing and reviews first!:)
I recommend this website for anyone looking for Asian style clothing, skincare, etc! Really great!

Thumbnail of user emilys607
1 review
0 helpful votes
July 18th, 2020

I've only bought clothing from here and it's been so-so but as long as you read the reviews for each item, it's not so bad.

Thumbnail of user thaliaw5
1 review
0 helpful votes
July 11th, 2020

I love all of yesstyles clothing and have wanted to try them out for myself. I have not gotten the items yet but from looking at the sizing and fabric material I think they will fit and look well on me. There were many online coupons available also.

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From the business

Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.

Business Attributes

  • Store credit
  • Free shipping
  • Yes
  • Value

Company Representative

Thumbnail of user cherylf8
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

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