On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
The XS Group, known as "XS" or "XS.com," is a renowned Global Multi-Asset Broker that facilitates trading across a diverse range of financial products. Originally founded in Australia back in 2010, XS.com has emerged as a prominent leader in the FinTech, financial services, and online trading sectors. With licenses obtained in multiple jurisdictions and physical offices located across the globe, XS.com has established its global presence. Recognized for its cutting-edge trading technology and access to deep institutional liquidity, XS.com caters to traders, institutional investors, and brokers worldwide. Alongside its commitment to delivering a seamless user experience, XS.com also emphasizes the importance of providing high-quality relationship management and exceptional customer support.
XS Reviews Summary
XS.com has established a solid reputation among traders, particularly for its extensive range of assets and favorable trading conditions, including high leverage options and low commissions. Customers appreciate the platform's robust customer support, which is noted for being responsive and helpful. However, some users expressed concerns regarding the complexity of account types and the perception of being charged through spreads despite zero commissions on certain accounts. Overall, the sentiment reflects a growing confidence in XS.com as a reliable trading platform, with room for improvement in user education and clarity around trading costs.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Сustomer support provided exceptional assistance and efficiently resolved the issues. Since then, I have been using xs.com without any difficulties
10/10 - Excellent CFD provider with competitive spreads and reliable execution. Highly recommended.
Dear Eleanor,
Thank you for your review! We're thrilled to hear that you've had an excellent experience with XS.com. We're committed to providing competitive spreads, reliable execution, and top-notch service. If you have any further feedback or questions, please feel free to reach out.
Best regards,
XS.com Team
Good customer support = Their customer support team is very responsive and helpful. They've resolved all my queries promptly.
Dear Ewan,
We're delighted to hear that you've had a positive experience with our customer support team at XS.com. Providing responsive and helpful support to our clients is a top priority, and we're pleased to know that they've resolved all your queries promptly. Your satisfaction is important, and we're here to continue providing you with excellent customer service whenever you need assistance. Thank you for your XS Review!
Best regards,
XS Team
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Tim,
We're glad to hear that XS.com's customer support provided exceptional assistance and efficiently resolved any issues you encountered. We're committed to providing a seamless experience for our users. If you have any further feedback or questions, please don't hesitate to reach out.
Best regards,
XS Team