Terrible company, i'm out 155.00 dollars they don't respond to emails, they do not respond to their "tickets" their phone number is a joke, you will never get through
A TOTAL RIPOFF
I purchased a Syma 9086 RC helicopter from Xheli.com First time out fo the box the unit didn't work; contacted support and waited 3 days to hear back. Chatted online with a tech rep and was told that because the unit was 1 day out of warrranty there was nothing they could do. Even though I showed them that I had contacted them before the warranty was up but didn't get a reply. Poor customer service; clearly not concerned about service or repeat customers. I will go to Bananna Hobby. Don't buy here it's not worth it.
I am into this outfit for several hundreds of dollars no satisfaction. Do not purchase from this place. If you do get a written guarantee and be ready to stop payment. Do not hesitate to do so they only want your money AND THAT IS IT.
XHeli.com is the #1 Online Shop for RC Quadcopters, Drones, Helicopters w/ the Lowest Price.
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