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Www2.bridgecrest.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Www2.bridgecrest.com ranks 352nd among Auto Other sites.
First, after I paid off the $17,000, they never notified me there was an additional $63 interest charge. I found this out when I realized they never sent me the title. So I paid that, notified them, and they told me they would mail me it, not the NM Dept of Motor Vehicles. Never happened. I gave them a month. So I called them again and they told me they would send me paperwork to get a copy from the Dept of Motor Vehicles. A week now and nothing. Either they were lying when they said they would send it to me, or something else here is going on. I refinanced the Vehicle thru Navy Federal, they didn't tell me they needed it until later. Thankfully I am paid thru the end of 2022, so I think I can get around any increase in the interest rate. I am going to the Dept of Motor Vehicles to see if they got a digitized version of it. Bottom line, Bridgecrest can't be trusted to be upfront and honest.
First, after I paid off the $17,000, they never notified me there was an additional $63 interest charge. I found this out when I realized they never sent me the title. So I paid that, notified them, and they told me they would mail me it, not the NM Dept of Motor Vehicles.
Never happened. I gave them a month. So I called them again and they told me they would send me paperwork to get a copy from the Dept of Motor Vehicles. A week now and nothing.
Either they were lying when they said they would send it to me, or something else here is going on.
I refinanced the Vehicle thru Navy Federal, they didn't tell me they needed it until later. Thankfully I am paid thru the end of 2022, so I think I can get around any increase in the interest rate.
I am going to the Dept of Motor Vehicles to see if they got a digitized version of it.
Bottom line, Bridgecrest can't be trusted to be upfront and honest.
Tip for consumers:
Research who is writing the underlying loan when you buy a car online.
Products used:
Auto financing thru Carvana. No issues with them.
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