1 review for Www1.shoppersdrugmart.ca is not recommended
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Canada
5 reviews
11 helpful votes

The Shoppers Drug Mart location to avoid at all costs
May 11, 2016

Iews
Tia S
Tia S
In the last week
Oh boy where do I start. I have been having issues with the staff at this shoppers location for months now. I have NEVER been to this location where there isnt someone huffing and puffing to get decent servi's and the line ups do not move because theirs always someone arguing with the staff with good reason. I always end up going with other people waiting over to the beauty boutique where the girls will try anything to get you to go back to front cash. They don't realize that the time they spend standing there having you explain why you got sent there in the first place hoping you will say nevermind and leave is just time wasted that they could have cash93rd me out and I would be gone. They even turn on one another and quietly ask you to go to the other beauty boutique punter to bug the other beauty advisor so they don't have to do it. They call front cash to find out the problem and they fight with each other and shoot snooty remarks to them and continue more attempts to not have to cash anyone out right in front of me and everyone else that just wants to cash out. The owner of this location is clearly not aware of this issue, I can't imagine what would happen if they saw even for one afternoon what their staff is doing and how they treat everyone but then again if they were around I'm sure everyone would get great service with no hesitation while they're there.
When I was cashed out during my last visit I saw the cashier at the beauty boutique tell the lady in front of me she had to go to front cash because the mascara she had wasn't meant to be cashed out at cosmetics and she could do it at the front cash I even remember it was L'oreal Telescopic mascara and the woman may have been in her 50's but she wasn't fooled she argued with the girl and she finally cashed her out and when it scanned she acted like it was a surprise that it worked at her cash. This is the stuff I see at this location all the time without fail.
And let me tell you I am so fair that I wouldn't have writtten this review if I had good service even ONE time at this location but I haven't and it's been about 6 or more issues all different times shopping their and all different staff. I only shopped their because if convenience with it being in the mall but you know how the saying goes Fool me once shame on you but I've been fooled to many times now I only blame myself for going back. Every time I leave this location I have someone talking to me in the hall of the mall when they leave about how incredibly bad that service was and they talk to me about it because I was in line with them at the time and I tell them that's how it always is in their and hopefully the ones who say they won't return actually never do like I'm going to.
There are shoppers at every turn, save yourself the horrible service and go to any other one but this one!

Date of experience: May 10, 2016
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