Upwork

Upwork has been my trusted platform for finding freelance opportunities and connecting with clients from around the world. The platform's vast network of clients and freelancers, comprehensive job listings, and secure payment system make it easy to find meaningful projects and build a successful freelance career. I appreciate Upwork's commitment to transparency and professionalism, as seen in its dispute resolution process and feedback system, which ensure fair and equitable transactions for both parties. Moreover, the platform's collaboration tools and communication features enhance teamwork and streamline project management. With Upwork, freelancing is not just a job—it's a rewarding and fulfilling career.

This platform is one that has gone from being a valuable resource for freelancers and clients to a platform overrun with numerous spam job posts, extremely unfair pricing to freelancers, complete lack of customer support, questionable business practices (holding back invitations to force freelancers to "pay to play," and an overall free for all atmosphere severely lacking in quality control to the detriment of both freelancers and clients.

Unless freelancers and clients wish to be continually frustrated by unfair practices, it's strongly suggested using other resources to find freelance work or, for clients, finding talent..

Have you noticed? Upwork seems to operate more like a gambling platform than a freelancing site. The increased prices for connects, the need for connects to boost bids or earn the 'Available Now' badge – it feels like freelancers are being taken advantage of at every turn.

Consider this: for every job posted, Upwork can potentially pocket $300-$500 in connects from freelancers, even for projects as low as $50. On top of that, they take a 20% commission from both clients and freelancers, meaning they could be making hundreds from a single $50 job. It's starting to feel less like a fair marketplace and more like a gamble.

I'm skeptical that Upwork will prioritize improving its system for the benefit of middle-class freelancers anytime soon. It seems like more than 20% of freelancers have already migrated to platforms like Fiverr due to these practices.

Upwork, are you willing to address these concerns and make changes that support the freelancing community, or are you solely focused on catering to agency profiles? Clarification would be appreciated." #Upwork

Like Fiverr this site is basically worthless. People in 3rd world countries with a very low cost of living can afford to charge pennies compared to designers in the USA. So that means they get all the jobs. Don't waste your time.

The plataform is great, but they do steal the freelancer and employers a lot of money. Not only they take 20% to freelancers (I'm sure they also take a cut from the employer) but they also make a microtransaction sistem to apply to jobs. As if we where rich. Wich makes it a very unpleasant experiences. Big bussines wanting to fill mor and more their pockes. Taking advantage of us. who are desperates to try rto make a decent living.
Sadly, is the only way I have to stil have an income, so I will keep using it.

I eventually found the best freelancer for hire on here after a long search. He's fast and reliable

The freelancers who work there are mostly hard-working, and the clients are mostly decent. However, nowadays Upwork is trying to exploit every possible penny from everyone, while providing no improved platform for more than 3 years. The system breaks down so often, scam job posts are everywhere on the platform, the support team can not be reached for freelancers, the chatbot help function does not work at all, and Upwork has doubled the long-term contract fee from 5% to 10% this year, while doing nothing, or even worse - cut the freelancers' phone support service... And their so-called auto-bot customer service or online chat service is just another failure - NEVER worked EVER - 1 bug after another! The current CEO should be fired immediately, since she has done nothing in more than 4 years... If any lawyer saw an opportunity, start a lawsuit against this company, every freelancer and maybe some clients could get compensated for Upwork's unreasonable poor service vs. high fees! Let the group sue start ASAP!

I find it difficult to get a job on Upwork but i get it.its good experience with website. Milestone option is good to protect seller.

The client has no option to turn off Auto Time Tracker. Once Freelancer starts tracking time, they get paid no matter what. The client can "dispute" but it is a useless feature. Upwork is forcing the client to pay their BS guarantee to freelancers and they cares 0% about the freelancer doing work right. The site is full of garbage freelancers, it is a waste of time hiring and trying to weed the total crap freelancers from decent freelancers, The 5-star rating system is as useless as Amazon or anywhere else. If you have to use Upwork, do fixed-price contracts and small milestones.

I use Upwork to find most of my work and I love it. There's plenty of work. The rates are good and the fees are fair. I recommend Upwork for everyone looking for work above every other site.

Thanks Upwork.

Upwork has always been one of the best freelancing sites in the world. It is a rare and great place to be as a freelancer.

In good faith I started a design project on upwork and deposited money into an escrow account with them. I told designer that I was entering my busy season and if we did not get it done before then I may have to put it on hold. The work was not completed before our seasonal slam on my other business, so I left the money in escrow thinking I could pick up project again in a month or two when things slowed down. When I went back into upwork a month later, my escrow money was stolen, given to the designer for a project they never even completed. $350 that I thought was going to be sitting there to be spent on my project and it's gone. Live and learn, will never deal with upwork again.

The platform is great, usual friendly and also ensures client and freelancers gets excellent customer service. The only issue is that number of connect required for job application is too high as you have to pay for the connect.

This has been the worst experince of any I have had online. Upwork literally allows coders to deliver substandard wok and still get paid. The force you to disute into binding arbitration. We hire a coder Kiran Sutar, to develop our app. We had numerous meeting and he became irate because we keep telling him he was not giving us what we asked for. Found out he really did not know whaat he was doing. Reported this to upwork. The still paid him, we never got any work product or access to it even though the forced us to pay him $4000. The will not protect their customers.

Terrible customer service. No Support line, takes days to respond to inquires even when in the middle of multiple contracts. A terrible experience all around.

Up work get lot of money from freelancers from the connects + the 20% of the order which not fair at all. If they can give free connects it'll be worth it.

I started with Upwork a number of years ago and found success and regular work. It was actually a large piece of where I found work as a voice artist. But then they changed their fee structure and I no longer try to find new work through the site.

We must now pay for audition credits AND they then take a percentage of the contracted fee.

I felt this was a money grabbing attempt and it made me decide to leave the platform except to keep my past clients who still work through this site.
Otherwise I have left and will spend my time elsewhere.

It is a good platform and one that I had success using. The value was once good. But not it is not a value for me any longer.

If you are just starting out it can still be a great platform for you to use. If you have been in the business a while I say skip it.

Upwork won't give me my earnings. The only way to reach a human is on a subdomain with an HTTP login prompt that belongs in the 1990s, like they're trying to make it more difficult for users to reach any actual support. They provide certification for race and orientation. I didn't know I was joining the Nazi Party. They withhold earnings without warning for no good reason. They are some lying woke thieves at Upwork.

Upwork is a great freelancing platform that connects freelancers with clients. I enjoy working on Upwork. It is flexible, convinient, and the pay is attractive.

I am a member and I requested to submit my proposal but it doesn't allow me to send it so I sent 6 emails to customer support and I have no response. A couple of od days later, Upwork wants me to pay my renewal membership fee because I am almost expired. I guess I need to pay the money so I can submit my proposal.

Nice platform to find your required work. Just a little bit costly now for the freelancers. There should be some relief for the freelancers.

Upwork has worst support system ever.

THREE MONTHS! Have passed since my application.
There is no solution to the problem with my profile.

I write more and more new messages to my ticket, but I only get "the issue was transferred to our Technical team."

I have worked with Upwork for 7 years now and have a great reputation, but now I am not getting new orders at all because my profile is not working.

Be careful when working with this company. You may one day get similar problems with tech support.

At first it looks a promising place for a small business to hire a professional. Once post a job, their support cancels account stating that it is violating Terms of Service. Not specifying how and what exactly is violating TOS. Support is terrible and fails to address the issue.