Here’s what consumers have asked with answers from TradeCarView staff and previous consumers.
Is it safe to buy car from this site because I'm trying to buy a Honda Insight 2014 I asked for the export certificate and he sent it to me in Japanese and he tell me when I pay for it he will send it in English sis that the right way
In short no, there is no avenue in which to get your money back if you are delivered a lemon, Tradecarview accept no responsibility once the car is shipped for anything. They don't even pretend to care, if all was above board they would take responsibility for vehicles offered on their website, they do not and that speaks volumes, the risk is not worth it, pay a bit more and shop at home at least you have consumer protection that way. Hope that helped you in your decision making.
You will get the product it just will not be the same product you thought you were buying, it may be the same car but that is where the similarities end, then when you try to get help there is none, DO NOT BUY FROM THESE PEOPLE there is no-one interested in customer complaints I know from having experienced it first hand
Tradecarview is, I believe a genuine attempt to create a one stop shop for overseas purchasers of Japanese used car stock. The organisation is well set up and genuine and features a comprehensive range of services for the buyer. However, any system is only as good as its weakest link, which in this case is the poor customer focus associated with the individual dealers from whom cars are sourced. If you have any kind of problem with your supplying dealer, Tradecar view are powerless to intervene, and it can take months to resolve even the most straightforward of issues - as in my case. If you have paid out money to tradecarview you effectively lose any control until such time as the dealer decides to release it. The system is genuine, but not for the fainthearted or novice. Caveat Emptor!