• TellPizzaHut

TellPizzaHut

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Overview

TellPizzaHut has a rating of 2.7 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. TellPizzaHut ranks 224th among Food & Drink sites.

  • Service
    12
  • Value
    12
  • Shipping
    5
  • Returns
    5
  • Quality
    11
Positive reviews (last 12 months): 25%
Positive
2
Neutral
0
Negative
6
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • ONCE AGAIN PIZZA HUT HAS BLOCKED ANY SURVEYS THAT ARE LISTED?
How would you rate TellPizzaHut?
Top Positive Review

“Good customer service”

Keke B.
5/9/23

Wonderful customer service love the energy and how they welcome you in I will be goin back to this Pizza Hut

Top Critical Review

“Poor customer service”

Gerry S.
7/9/20

Called for a large carry out. They went to the wrong address and pizza was cold. After calling back the mgr said he would remake it. Sent delivery person again to the same wrong address. He said he corrected it but did not. Sausage on top was so burned we had to take it off. Very disappointed in the delivery. Ticket 0161 entered by shada 026551 on 7/9/2020 at 9:15.

Reviews (44)

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Reviews that mention popular keywords

pizza hut (24)
Thumbnail of user gerrys63
1 review
1 helpful vote
July 9th, 2020

Called for a large carry out. They went to the wrong address and pizza was cold. After calling back the mgr said he would remake it. Sent delivery person again to the same wrong address. He said he corrected it but did not. Sausage on top was so burned we had to take it off. Very disappointed in the delivery. Ticket 0161 entered by shada ******* on 7/9/2020 at 9:15.

Thumbnail of user willardh33
1 review
0 helpful votes
May 19th, 2020

I ordered a pizza over the phone on 5/16/20 at around 7pm and the person said it will be ready in 15min we got to the store at 7:30pm they could not find the food but had me in the system so they said I had to wait another 15 mins so I sat in my car another 20 mins myself and wife so I went back in and still had to wait another 10-15 mins and when we got the pizza home the center was not cooked it was all dough... I will never go to the one in Richmond Hts. Ohio again

Thumbnail of user jennyb565
1 review
0 helpful votes
June 4th, 2023

Katie. C was very attentive throughout our time at Pizza Hut. She went over and above to provide great service.

Service
Thumbnail of user sadied35
1 review
0 helpful votes
March 1st, 2023
Verified purchase

I went to ville platte louisiana pizza hut to order dinner when i walked in The building the smell just hit me in the face marijuana. The workers don't even know what they're doing because they're so high on marijuana. The pizza was horrible the order they had to remake it three times and still didn't get it right I ask for extra cheese I paid for extra cheese did not get my extra cheese. The manager argued with me about extra cheese, so yeah I do not ever recommend going to Ville Platte Louisiana Pizza Hut. I really do blame the manager because he was so high. His eyes were just so red and wide-open. He couldn't even pay attention to what I was saying.

Tip for consumers:
don’t go to pizza hut in ville platte

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Value
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Thumbnail of user kekeb9
1 review
1 helpful vote
May 9th, 2023

Wonderful customer service love the energy and how they welcome you in I will be goin back to this Pizza Hut

Service
Value
Shipping
Returns
Thumbnail of user valenteb
1 review
0 helpful votes
June 25th, 2023
Verified purchase

Missing main topping I always order,offered 10.00$ discount on next order.There won't be a next order

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Value
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Thumbnail of user kathyb1069
1 review
0 helpful votes
July 16th, 2021

Picked up pizza from store on North Rolling Road. Got it home and opened it only to discover that it was dry and hard. The crust was thinner than the cardboard box it came in. Seems they had a shortage of tomato sauce to put on the pizza. This help to cause the pizza to be cooked hard and dry. It really was like chewing on cardboard.; dry and tasteless. Didn't return it because the drive twas too far to return to store. Ticket number 0102. No value for the money. Waste of time, money and taste. (Unfortunately I don't know how to add a photo.

Service
Value
Quality
Thumbnail of user mikew1123
1 review
0 helpful votes
June 25th, 2020

The pizza i ordered was not cooked all the way and when it arrived at my house was luke warm to cold at best

Thumbnail of user laddyb2
1 review
0 helpful votes
June 10th, 2023

I placed an order at 5.49pm and received my order at 6.30 It was to go but when I got home the order was incorrect. So I had to go back and wait another 20 mins for the correct order. The place did not even have working air and the order I took back I saw them give it to another customer. I touched those wings.

Service
Value
Quality
Thumbnail of user darronjenkins06
1 review
0 helpful votes
June 6th, 2023

Ordered 2 pizzas at 9:55pm. While we set outside PHut, we got a call at 10:30 saying that it will take another 15 minutes. They gave us 2 pizzas 1of them belong to another customer. So we had to wait until 10:57pm before we got the second pizza. So you know that the first pizza wasn't hot. WOW only at PIZZA HUT.

Service
Value
Returns
Quality
Thumbnail of user simrank68
1 review
1 helpful vote
June 14th, 2023

The pizza was so tasty I really loved it. The survice was also great and staff was very nice in nature

Thumbnail of user violetc8
1 review
0 helpful votes
March 16th, 2017

Staff works well as a team to take care of customers. Food tastes great! Cafe is clean. Question, " Why must I use 100 characters to leave a positive review when less said all I wanted?"

Thumbnail of user galel46
1 review
0 helpful votes
May 10th, 2021

We haven't been to Pizza Hut for a long time because of COVID finally got to go we were very disappointed. Walked in and nobody around my husband anyone here he yelled it 3 times before someone came from the back. Sign said no table service so we ordered and sat down most tables were dirty. Breadsticks were good but pizza wasn't the best. We saw the employee work on pizzas take out orders outside then go right back to making pizza without washing hands or changing gloves. We used to love Pizza Hut but they have lost our business. We were there April 24,2021 at 11:46 am our ticket number was #******* CODE 8g92 g7gg nqk We were at the Pizza Hut on Oneida St. In Appleton Bryce took our order.

Gale and Janice Lemke
402 Donna St.
Chilton, WI *******

Service
Value
Quality
Thumbnail of user kf447621
1 review
0 helpful votes
May 10th, 2023
Verified purchase

I was here here last summer same thing no air condition. It hard to eat something hot in a closed in space. Pizza was great fresh and hot.

Products used:
Nothing

Service
Value
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Thumbnail of user elsab
1 review
0 helpful votes
November 20th, 2015

Our Pizza Hut (Boise City Team "*******) always goes out of their way to make sure we are happy. We truly appreciate them in every way!

Thumbnail of user mary.zepeda2711
1 review
0 helpful votes
July 8th, 2023

Came to dine in on a pizza hut and can't believe they don't do free refills on drinks for guest on dine in and super bad service from cashier

Service
Value
Quality
Thumbnail of user lakethap1
1 review
0 helpful votes
May 20th, 2023

I order online and they sent the wrong pizza and she said that what i order but i did't order that pizza and they didn't they didn;t replace the pizza for the right one whitehouse tx

Thumbnail of user maryf108
1 review
0 helpful votes
May 4th, 2016

We were served by Lauren at Pizza Hut Wyvern Derby and she was brilliant so polite and friendly, very helpful and thanked us and said she hoped to see us again soon I was well pleased

Thumbnail of user richardm1507
3 reviews
1 helpful vote
April 11th, 2020

I GOT A CODE TO ENTER ON TELLPIZZhut
Com.
I GO TO THE SITE AND IT HAS SERVERAL SURVEYS BUT
THAT'S AS FAR AS YOU CAN GET!
THERE ARE NO ONLINE SURVEYS BUT LOTS OF USELESS INFORMATION.
NO PLACE FOR THE CODE OF ANY KIND?

ONCE AGAIN PIZZA HUT HAS BLOCKED ANY SURVEYS THAT ARE LISTED?

ANYWAY I LEFT A HORRIBLE REVIEW FOR THE LAKE WORTH, TX PIZZA HUT...
BECAUSE THIS TIME DOMINO'S HAS OUT PIZZA THE PIZZA HUT!

EVEN WITH DOMINO'S CARDBOARD CRUST IT STILL OUT PIZZA THE HUT, THIS TIME!
I REALIZE THEIR VERY BUSY, BUT IF YA CAN'T SEND A DESENT HOT PIZZA,
Y'ALL SHOULD SAY,
WE CAN'T SERVE IT HOT, SO PICK UP ONLY FOR THOSE THAT MAY GET A CRAPPY PRODUCT!

Thumbnail of user craigr3
1 review
3 helpful votes
May 13th, 2010

We visited the pizza hut in tucson az on LaCholla Rd. And after eating our pizza I went to the restroom to wash my hands. A pizza hut employee was just coming out of the stall and went right out of the door without washing his hands. I complained to the manager about this and all I got was sorry about that. Never again will I eat at Pizza Hut.

Thumbnail of user michaeld1191
1 review
0 helpful votes
May 4th, 2019

I was trying to get the coupon $10 off my next pizza order. So you take a survey that never ENDS! I was on it for over 15 minutes and tried to answer no because it would keep sending you to new contests. What a rip off! I tried to do it 3 different ways and I never got to the end! Stay away and now I will probably have several scammers emailing me and calling me with bad deals!

Thumbnail of user thomasr143
1 review
0 helpful votes
April 23rd, 2017

Now, im 70 yrs old, I ear enough pizza, i used to think pizza hut had in best. I guess
Things changed, I can only express it this way, the pizza sucked threw 1/2 in
Garbage, i can make better at home, minimual sauce, hardly any cheese, cold and the
Rtopping were 4 small pieces of mushroom and a few slices of green peppers.no
Counting the 25 min. Await. Youve lost customers. This in Riverview Florida, ticket 186,
Unit # *******

Thumbnail of user debbiew63
1 review
0 helpful votes
April 1st, 2016

I don't know if it was a bad batch, a messed up ingredient list, or what, but these were the worst thing I have ever put in my mouth. Three adults, three reviews of spitting them out and tossing them. It took an hour to get the taste out of our mouths. Will never, ever try these again. Words cannot express this floral hot mess.

Thumbnail of user johnh458
1 review
0 helpful votes
February 20th, 2016

Loved Pizza Hut for years. Till this Friday night(2/19/2016). Online menu completely changed. No more breaded bone in wing choices or waffle fries being offered. Only traditional bone in type wings and now breaded French Fries? I took a chance and ordered anyway. When it arrived, the Large Pep Stuffed Crust was cold and coated in cooking oil. Had to dab the oil off with paper towels just to eat it. These so-called fries were more like crunchy breaded potato sticks. Just overall... terrible, awful. Years back, I gave up on Godfathers Pizza for basically the same reasons. Do it to me once and I'm gone... By Pizza Hut!

Value
Shipping
Quality
Thumbnail of user jerilini
1 review
0 helpful votes
November 6th, 2015

The pizza always comes fresh and fast. The delivery people are always nice too.

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