• LovelyWholesale

LovelyWholesale

Overview

LovelyWholesale has a rating of 2.5 stars from 1,226 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LovelyWholesale most frequently mention customer service, tracking number, and post office problems. LovelyWholesale ranks 18th among Wholesale Clothing sites.

  • Service
    161
  • Value
    162
  • Shipping
    166
  • Returns
    133
  • Quality
    150

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 56.5%
Positive
13
Neutral
0
Negative
10

Instant Feedback

10,462 reviews

410
See all photos

What reviewers want you to know

Positive highlights

  • I recieved great customer service, very timely and efficiently handled all my questions and concerns.

Critical highlights

  • I order in April and still haven't got it yet and it's not a phone number for them I will never order again
  • Would not send right size, told me to fix the defective dress myself and credit $5 on their site, not back to my card.
How would you rate LovelyWholesale?
Top Positive Review

“I luv shopping with you guys that's why I'm always...”

willis R.
8/19/21

I luv shopping with you guys that's why I'm always on your website it has been time were u guys sent me the wrong size but it's okay I still will continue to shop with you'll. Good value of clothes as well keep up the good work.

Top Critical Review

“I still don't have my items”

Rhondrea G.
12/28/23

I ordered 21 items from lovely wholesale and only received 2 that showed up over a week late and three weeks after ordering there isn't even shipping info on my other items. I have tried unsuccessfully to get answers from customer service and am beyond frustrated. It seems that the only way to handle this is to file a fraud charge with my credit card company because I spent over $200 and contacting the company is pointless because they do not care

Reviews (1,226)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (251) phone number (14) right size (23) order anything (17)
Thumbnail of user stashanna.kiana6
1 review
0 helpful votes
October 7th, 2023

If you want quality for your money you are at the right place. They give you great customer service and the shipping is very fast. I lived in Canada a i got my package in a week.

Products used:
Dress,bikers shorts set

Service
Value
Shipping
Returns
Quality
Thumbnail of user rhondreagardner
1 review
1 helpful vote
December 28th, 2023

I ordered 21 items from lovely wholesale and only received 2 that showed up over a week late and three weeks after ordering there isn't even shipping info on my other items. I have tried unsuccessfully to get answers from customer service and am beyond frustrated. It seems that the only way to handle this is to file a fraud charge with my credit card company because I spent over $200 and contacting the company is pointless because they do not care

Tip for consumers:
This company customer service is terrible

Products used:
Clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user joquandasmith87
1 review
0 helpful votes
October 7th, 2023

The material last a long time. You want be disappointed. It looks good when going out. You will get a lot of compliments.

Products used:
Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user jannam56
1 review
0 helpful votes
January 23rd, 2024

I ordered items December 13 2023 paid $15 extra for Expedited shipping so it would come before Christmas. I have been reaching out to company continuously in regards to my package the entire time. Says it was delivered sometime after Christmas supposedly and still here we are an entire month later after communicating with them and dhl they only refunded me half my money(a month later) as if that was justifiable. Especially considering this was my first(and LAST)time ever ordering from their business. No items, and half my money back they're a scam. Do Not order from them and Do Not pay to expedite anything if you decide to order from them. They will give you the run around.

Service
Value
Shipping
Returns
Thumbnail of user tj200
1 review
0 helpful votes
November 21st, 2020

Some of my items where very small i asked to return/exchange since they offer returns they told me no keep it it'll cost to much to send back so I'm stuck with stuff I can't fit

Thumbnail of user naomij30
1 review
1 helpful vote
December 25th, 2019

Great styles for your fashion must haves and great customer service for your need to knows. I've ordered 3 times from them so far and will continue because I'm satisfied with my purchases. Be sure to use size chart and have patience for a great experience

Thumbnail of user dat10
1 review
11 helpful votes
March 1st, 2020

I can honestly say that Lovelywholesale customer service was great. I had the pleasure of dealing with a HaNi. Was very polite, understanding, & helpful of my issue. Which was the option to pay Western Union wasn't popping up on their site for me to pay this way. And this isn't my first time ordering from them & paying this way. Once I had submitted a ticket to them. It wasn't that long before they had responded back to me. They had there IT team looking into this problem. & I can honestly say that I was able to place another order. & was able to pay it w/Western Union. Like I always do. Within a hour/2. HaNi kept me informed about everything. Including the fact that my order is now just waiting to be shipped out. Yayy! I can't wait to receive them. & yes I will be placing another order w/Lovelywholesale very soon. Thank you Lovelywholesale again.
P.S. I had forgotten to add that Lovelywholesale has very good quality on their clothes. I have actually ordered jeans shirts dresses and all from them. And the materials are very well made. I haven't had to return anything back so far. I have washed dried hung on the line whatever you want to call it to these clothes. And they haven't faded or shrunk yet

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user ashk25
1 review
2 helpful votes
May 29th, 2020

Ordered 4/30/20 and still no updated shipping. The responses in these reviews say submit a ticket but you try and do that and it's says network congestion. I just want my money back at this point.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenienxca csued for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
We beg your understanding during the hard Convid-19 time.
Best Regards
LovelyWholesale Customer Service

Thumbnail of user iceyunique18
1 review
0 helpful votes
October 7th, 2023

I've been shopping with lovely wholesale for quite some years now and I e loved every piece of anything I've ever purchased really love this website

Thumbnail of user myrandab3
1 review
1 helpful vote
March 8th, 2020

Great shipping time it came in half the time that was said. Also the customer service is great they always check on me in my email to see if I liked it.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user annikieyard50
1 review
0 helpful votes
October 7th, 2023

I had the best esperience shopping with LW. I received my items in a timely manner, the quality was unmatched and I loved every single piece!

Products used:
Clothes and bags

Service
Value
Shipping
Returns
Quality
Thumbnail of user beatrices43
1 review
5 helpful votes
July 14th, 2020

Cute and affordable clothing. The staff was very nice and helpful. They have a great selection of dresses which I loved. I will definitely be coming back.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for your shopping with lovelywholesale and your feedback^_^
We are very glad that you like our product and are satisfied with us.
Looking forward to the next cooperation with you.
Best regards
LovelyWholesale Customer Service

Thumbnail of user ledarrah
1 review
3 helpful votes
February 26th, 2020

So my wig finally came and it has been cut in alot of areas... I will never order from the again the service I was provided from them is all bad

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

We are so sorry about that.
After you received the order and have any questions or doubt, pls submit a tickets and pictures on our website or send an email to us. We need check it first. We will try our best to fix it for you asap. Hope you understand, thanks.
Tickets Link: http://erp.lovelywholesale.com/support.php
Email Adress: Aftersale@lovelywholesale.com
Lovelywholesale.com

Thumbnail of user steterricasmith24
1 review
0 helpful votes
October 7th, 2023

Their products are amazing great prices,comfortable and stretchy.10/10 I highly recommend.I will definitely be purchasing more from them

Products used:
Shoes and short sets

Service
Value
Shipping
Returns
Quality
Thumbnail of user macylishw
1 review
2 helpful votes
October 27th, 2020

So this is my first time ordering from lovely. I ordered in September I made an online order of 20 items... I received a email saying my item was being shipped on the 6th of October. Got a tracking number. A week after I tried to track my order it said no info I check again about 3 days after same thing. On October 20,2020 I received my package. But when I open it, I only received 10 items 10 items was missing... I reached out to lovely still no contact just 1 email that doesn't explain what happen to my missing 10 items or my refund. I reached out 2 more times and still haven't heard from anyone the same email they sent the first I received that same message. I do like the orders I did receive I wanna order more but I'm scared money don't grown on trees I work hard for my money. I just need answers on what happen to my order seems like they answer people on here so maybe I can get a quicker answer.

Thumbnail of user wuga39
1 review
0 helpful votes
October 7th, 2023

Fast shipping very great quality nice soft polyester material i will be ordering more outfits nice affordable clothing

Service
Value
Shipping
Quality
Thumbnail of user marrablel
1 review
0 helpful votes
November 19th, 2023
• Updated review

I've ordered from here many times and received my order but it's when they ship thru usps when I have an issue like currently packaging is supposed to be delivered between yesterday and Tuesday and the tracking is available it don't exist which means I'm not getting it or it's coming without being scanned which is the worst

Tip for consumers:
Choose a better delivery service and shipping method for us so we can support the company

I like this app
March 8th, 2022
Verified site experience
• Previous review
It's nice first time buying
March 3rd, 2022
Verified site experience
• Previous review
Thumbnail of user dejal4
1 review
0 helpful votes
April 10th, 2020

I love Lovely Wholesale clothes and the prices. All the outfits that I order always looks just like the model wearing them on their website. The customer service agent that insisted me was very friendly and relatable. I am currently waiting on another package from them.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user tiarab22
1 review
0 helpful votes
January 31st, 2022
Verified purchase

I have never had a bad experience with this company until recently! I placed an order online mid November. My tracking showed my package would be here by 12/19. It's now 1/1 and I still haven't received my package yet! My first email to customer service I received a response back, but now I have emailed multiple times and no response. The crazy thing is placed a second order mid December and I have received that one as of yesterday. I love their clothes and no problems with anything I purchased but this order something is wrong.

Tip for consumers:
Please look at the size chart of each piece

Service
Value
Shipping
Quality
Thumbnail of user ddonsque
1 review
0 helpful votes
October 7th, 2023

I only shop here, they have great deals. A variety of deals too! BOGO, Clarence, 2 for 10 and many more.

Thumbnail of user sammyd80
1 review
0 helpful votes
January 7th, 2023
Verified purchase

I love all these clothes, shoes and accessories. I'm constantly on this site most of my day! Saving and adding new things to my cart! Honesty think I'm addicted! Anyways, clothes I bought so far as cute and made with great material! Watch reviews and look at the models when choosing sizes! Some are great fits and some are small in my experience! Happy shopping.

Products used:
Men’s clothes for my boyfriend but previously I bought clothes and shoes for myself off this site I just lost access to the account!

Thumbnail of user ceem7
1 review
1 helpful vote
May 9th, 2020

Placed a order 10 days ago. No new infor about my order. I paid extra for shipping to the USA. Won't use them again.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenienxca csued for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service

Thumbnail of user jasmineb139
1 review
1 helpful vote
March 21st, 2020

Clothing very nice, they don't have Xs but other than that, very reliable site Lots of clothing options on site

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello,
Thanks for your feedback.^_^
We are very glad that you love our products.
Looking forward to the next cooperation with you
Lovelywholesale.com

Thumbnail of user uniqued2
1 review
0 helpful votes
June 4th, 2020

Never Received my order. I have sent numerous emails and submitted tickets I have not heard back from anybody. My order was almost $300! Wish I would've read these reviews prior to placing my order.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenienxca csued for you during the Convid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service

Thumbnail of user yeseniac26
1 review
1 helpful vote
June 9th, 2020

I made an order the beginning of April and we are in June 9th no merchandise no refund. I have emailed them so many times and no answer. My order was over $100 and didn't receive anything or email stating anything went wrong. Very disappointed. Now I'm out more than $100 and no answers to where my order is.

Thumbnail of user lovelyw3
Lovely W. – LovelyWholesale Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenienxca csued for you during the Convid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service

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From the business

We're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. CONTACT US: Live Chat: click "Live Cha...

Company Representative

Thumbnail of user lovelyw3
Lovely W.
Typically does not respond to reviews

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2.5
1,226 reviews
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