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iDreamProm
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iDreamPromReviews 46

2.0
idreamprom.com

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iDreamProm Reviews Summary

iDreamProm has a rating of 2 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iDreamProm most frequently mention wedding dress, credit card and customer service. iDreamProm ranks 175th among Prom Dresses sites.

service
4
value
4
shipping
4
returns
4
quality
4

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California
1 review
3 helpful votes
Follow Sharleen W.
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Absolutely stunning
August 26, 2015

I was very nervous about ordering my wedding dress over the Internet. I'm an over the road truck driver and I had this sent to my office. I just unpacked the dress and was a little upset that it had come in a small plastic bag.

The dress was packed inside out to protect the beadwork. The stitching was perfect. The sash is perfect. I will say though that the dress was a week late and I paid for a rush delivery. BUT my wedding is not until December so I had plenty if time... would I use IIdreaprom again? Yep in a heartbeat!

Date of experience: August 26, 2015
Texas
1 review
4 helpful votes
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They suck
March 27, 2015

I cannot even begin to tell you how pissed I am at my order. I gave specific instructions from the custom sizing to my shipping. The dress came in a package the size of a football all wrinkled and crinkled. Its 4" too big and 6 " too long. Its is costing me $450 to hopefully make it fit. Why ask for custom sizes and special instructions if you are not going to follow them? They completely misrepresent themselves and I want a refund. My niece ordered her dress from you too-same thing all messed up and doesnt fit at all. Too small. She ordered custom too. Thanks for nothing and making my confidence in having a great wedding dress go to crap. Oh yeah, also, no mention it came from China. Maybe the reason they you screwed my dress up so bad is because they dont speak english. Well heres a universal word maybe they will understand. THIEVES. They are a bunch of HACKS.

Date of experience: March 27, 2015
Oklahoma
1 review
0 helpful votes
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Ordered dresses from this company and they are horrible and they refuse to give refunds. DO NOT ORDER FROM THIS CHEAPLY MADE DRESS COMPANY. THEY DON'T LOOK LIKE THE PICTURE AND ARE ONLY WORTH $2 AT MOST!+

DISAPPOINTED BRIDE

Date of experience: March 11, 2015
Pennsylvania
1 review
1 helpful vote
Follow Corinna C.
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DO NOT ORDER
March 5, 2015

My sister and best friend both ordered from this website. My dress consisted of stones and beading work, which was done very poorly. The stones/beads were very lose and looked like a 6 year old had sewn them on. The color was correct, including the size, but my sisters gown was not the color she had ordered. I ordered the dress sometime in January-February and the dress came sometimes in the beginning of April. I was extremely disappointed with this website and I strongly suggest that no one should order off of this website. STAY AWAY.

Date of experience: March 5, 2015
Virginia
1 review
1 helpful vote
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The worst!
February 27, 2015

I have ordered from idream prom several times, and until recently I have been satisfied with my purchases. This last dress I received was poorly made, and did not look like the picture at all. Then this company does not give back full refunds for their poorly designed and structured clothing. This makes me really skeptical in purchasing from companies over seas. However, I will never purchase from this company and again and I will warn every individual I know in the pageant world that this company is a rip off.

Date of experience: February 27, 2015
Oklahoma
1 review
1 helpful vote
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Love, love, love!
February 18, 2015

I ordered my very first prom dress from IDreamProm. After ordering it I decided to look up some reviews. I was very shocked about what people had to say. I then began to worry because I had already paid for the dress, had it custom fit, and prom is not far away.

My dress was suppose to get here March 2nd. I ordered it January 30th. I then got an email saying my package was delivered the day of February 16th ( which was ironic being my birthday)! I opened the package a little afraid to see what was in it.

I could not believe how beautiful & absolutely stunning it was! I love my dress! I will be ordering another for next year!

Date of experience: February 17, 2015
California
2 reviews
6 helpful votes
Follow hai x.
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I bought a wedding dress from them because it has a very pretty beading pattern on it and got a dress with a completely different beading pattern that's not what I like at all! Upon asking them about it, I was told that they make the dress after a picture and that the details on the picture is blurred when magnified and that they did their best already. Can you believe that! So now I don't know what to do about my wedding dress. Don't ever buy from this website. They apparently steal designs from other people and the dresses on their site is not their own.

Date of experience: February 13, 2015
Arizona
1 review
0 helpful votes
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I will admit I was skeptical. Shopping online for a wedding dress that I didn't try on, with a very affordable price tag tops my list of risky things to do in life. However, the dress arrived one week earlier than expected, and met all my expectations. I communicated with customer service to make some changes to the one pictured on the site, and they Did not disappoint. Everything was made custom, and I requested custom size. It fit like a glove everywhere! Except... along the shoulders it did come a little big. Nothing that can't be fixed though. I am happy as can be and can't wait to wear it on my wedding day!

Date of experience: February 4, 2015
Germany
1 review
0 helpful votes
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I thought it was great buying from them. My dress came to me exactly as I ordered it. I gave them my messurements and it almost fit perfectly, and the price was amazing. 4 out oft 5!

Date of experience: January 15, 2015
Alabama
1 review
2 helpful votes
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Horrible do not buy from them, daughter bought dress wrong color, sent pics & they had the gaul to say everything looked fine to them, it was the wrong color! Cheaply made.

Date of experience: November 18, 2014
California
2 reviews
4 helpful votes
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DO NOT BUY FROM THIS COMPANY, I ordered a dress from this site, half an hour after that I saw the reviews and wanted to cancel my order but there was no cancellation on my order, they have a cancel policy that I could cancel within 12 hours after place my order so I called them and no answer,
I used live chat on their site, he/she asked me why I want to cancel and I said that I just don't want it anymore, he/she said you can keep it and resell it, I said ok and I will call my bank. Finally after 30 mins of talking they cancelled my order but I am still waiting for my money back.

Date of experience: November 1, 2014
Australia
1 review
2 helpful votes
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Just received my dress and it was amazing! Although the stones were pink instead of silver the dress looked amazing! I was worried reading all of the reviews but decided to take the risk and it was well worth it. It came waaaay earlier than expected (was meant to come on the 4th November) but came on 21st October.

Date of experience: October 20, 2014
New Jersey
1 review
5 helpful votes
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BUYER BEWARE...
September 21, 2014

BUYER BEWARE... Total scam... wrong color... bra sewn in dress is backwards... but the worst is you CANNOT get a refund from this company. They told me to sell the dress or donate it to charity. This is no way to do business. My hard earned money is lost to these scammers... again it's a total scam.

Date of experience: September 21, 2014
North Carolina
1 review
4 helpful votes
Follow Leah L.
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I came across this website looking at homecoming dresses. When I saw the "Up to 80% off" sale ending in only a few hours and a dress I liked for a good price, I bought it (in blue when the picture only showed watermelon) right away without even looking at reviews. When I came back to the site to show my boyfriend the dress, I realized the "sale" had started over. Then, I had gotten an email saying I hadn't paid yet, when indeed on my credit card account it said it went through and was paid. I then became pretty skeptical. So I looked up reviews and I was horrified. I became extremely nervous that I had just wasted $130 and they were trying to get even more. But the few good reviews I saw gave me hope! I contacted the dreamprom.com online chat to realize that they have "Hong Kong" written in almost white letters at the bottom so you can barely see it, and no one was any help to see if I could cancel the payment. I then contacted the credit card company saying it was a scam, and they told me what to do, to wait and see if the dress ever came. The dress came three weeks early, and knowing from other reviews that this company uses model's pictures to TRY to recreate the dress, I was fairly impressed. It's not EXACTLY the picture. But the quality isn't terrible, it's exactly a size 1 and I would still try it on and probably buy if I saw it in stores. The dress on the website is on the left, the one I bought is on the right. I am very relieved!

Date of experience: August 15, 2014
Minnesota
1 review
2 helpful votes
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I have purchased two dresses from this website and both have turned out flawless! Their customer service is also very accommodating to a stressed out girl waiting for her dress! I would buy dresses from this website again and again

Date of experience: August 12, 2014
Georgia
1 review
9 helpful votes
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OMG!
August 8, 2014

OMG! HORRIBLE COMPANY! Lesson learned... Please do not order from this company! I wish I could upload a picture! It was supposed to be a champaign color & it's gold... sequins are sewn on in lines & not random like the picture shows. They will not work with me to replace it or get my money back. Horrible service! I'm so disappointed & so is my daughter for whom this dress was made for her homecoming. Just hoping I can sell it at a consignment store. What a rip off!

Date of experience: August 8, 2014
Georgia
1 review
3 helpful votes
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DO NOT order from this company. It is a scam. I ordered a dress and a veil. Neither looked anything like the picture. The veil description was a single layer off white fingertip. I got a double layer white veil. They never responded to any of my emails and do not accept returns. Never use them! I spent 400$ and it is down the drain

Date of experience: June 14, 2014
New York
1 review
4 helpful votes
Follow Eileen T.
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I ordered a dress off of here for my boyfriend's senior prom. I ordered it a little less than a month before the prom. I saw all of the lovely dresses on the website, and they were at such amazing prices, i ordered a dress right away.
However, a couple of days after ordering the dress, I started looking at some reviews online and was completely in shock from all of the negative and truly horrendous experiences people were talking about. I convinced myself that my money was lost, I had fallen for a stupid scam, and these souless people running this horrible business now had a hold of my money and i was never going to get it back. I became extremely nervous after reading all of the reviews (off of multiple websites) and started emailing and live chatting with the company almost every day the week before it was supposed to arrive. I kept emailing them and reminding them of the date of my prom, i was definitely on their backs. They were always very polite to me and always responded to me within a day of my emails.
Long story short, despite all of the HORRIBLE reviews, I received my dress on the date promised to me, and its identical to the dress from the picture! I am so impressed with the work that they did, the dress literally looks exactly how the picture does! I also was nervous about the material that would be used to make the dress, but the material as well was great and definitely worth the money i payed for!
I'm happy with my dress and I am really excited about prom and can't wait for all the pictures!

Date of experience: June 9, 2014
Ireland
1 review
4 helpful votes
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PLEASE DO NOT ORDER FROM THIS COMPANY. I ordered a prom dress and when it arrived the only thing they got right was the colour. Design and style was completely different to the dress I had ordered. Also size was approx 3 sizes bigger than ordered. Also I had to pay €50 duty on receipt which they had not warned me about. Sent umpteen emails to them with very negative responses, no way will they accept return, nor won't accept mistakes. Eventually got them to refund €60, less than half what it cost me so I'm well out of pocket. Going to complain to consumer rights now. PS. Deserve minus stars

Date of experience: June 5, 2014
New Zealand
2 reviews
31 helpful votes
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They say on their site that they check each dress 4 times. RUBBISH. My daughters dress arrived with a bead hanging off the front of it. There was no spare bead sent. I found that there was no hole on one side of this bead and it could never be sewn on. Surely the sewer would have the brains to change the bead she was unable to sew? I have emailed the company 8 times asking for a new bead to be sent to fix their error. They treated me like I was dumb and kept saying I should use a smaller needle to sew the bead or drill a hole. There was no hole for any sized needle and no way to drill a hole that small. They then wanted me to spend $25USD for them to post 1 light weight bead to fix their stuff up. It would not even cost that much to post they just wanted more of my money. Their sit says to check your garment and let them know of any problems. What utter lies. SO would I buy from them again NO. Would I recommend them NO WAY. I am now changing the whole row of beads myself to make the dress wearable for the ball at my cost. GEE THANKS FOR THE WONDERFUL EXPERIENCE.

Date of experience: May 29, 2014