The overall reputation of the company is mixed, with notable strengths in its extensive library and community features that facilitate book tracking and recommendations. Many users appreciate the platform's potential for networking and discovering new authors. However, significant concerns arise regarding the site's reliability, user experience, and customer service. Issues such as fake ratings, inadequate moderation of reviews, and dismissive customer support have led to frustration among users, particularly authors. The sentiment indicates a need for improved oversight and responsiveness to enhance user trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Problems with features and user accounts. User Krista vrapi won't allow messages and friends requests sent to her good reads account.
ALL of the positive 4 and 5 reviews are BOOK REVIEWS! Is everyone stupid - this is a site to rate GOODREADS - not a place to leave your Book review for some random book!
These BOOK REVIEWS push up the GOODREADSA RATING, which should be less than 2 stars - like on TrustPilot - if they would ALSO delete the BOOK REVIEWS on their page about GoodReads.
Obviiously some scammer at Goodreads found a way to get 5 star reviews for their terrible platform.
How can we trust SiteJabber - is it all like this? Does no one ever check and am I the first to notice this - and to speak out?
How can they really allow you to rate an unreleased book and allow the review to say "dumb liberal author. Used to like him but hate him now because he's a libtard"
Terrible app/site. I wouldn't recommend believing their reviews.
Ps. Even their staff don't care about this tactic as if you report to remove literal spam they'll say you were in the wrong.
Book was good but wayyyyyy too expensive to read through goodreads. Never again will I read a book through goodreads,
They take away the authors rights to their own work by giving them zero control over the author's content. Shady behavior and unethical.
It's now gone to a shameful corner of targeting authors and with policies bordering on the unlawful. No explanations will be given, your books will magically lose ratings, covers will be misplaced, books you never wrote will appear on your author profile...
After the Amazon take over, it's been terrible.
I follow them on Instagram and check the website for more than 5 years now. Besides reviews of books, there can be found recommendations and lists of books by genres. As for me what makes this website special is to share your thoughts on books.
Except for having an astonishing library, this site has good service for finding reviews of books. Usually, before start reading, I like to check others opinion on a book. Using this service I found the 2 most important features for me - an easy way to find a book of my interest and checking reviews of others on it.
Goodreads is a great place to see and also write book reviews. If you're a love books, I recommend going to Goodreads. Love this social media for readers. Now I track all my readings and can get decent recommendations. Lovely
Good resource but doesn't seem developed by the owner, Amazon, much at all. Sometimes you find great books to read just by seeing books that are related to your existing collection. That's a great way to browse and discover the many Millions of books that exist.
What if I was a kid? Goodreads is not a secure site. Remove yourself from the site or you will also receive emails from hookers... unless that is your thing. I am angry and this needs to be dealt with. I am going on social media to warn others of this problem. I have tried to cover the 'f' word in the email
I had a really annoying bug with my account. The "my bookshelf" icon is supposed to show the last three books that were added. Mine displayed the same three random books, all of which I disliked and had rated 1 star. After it didn't go away over a couple months and updates, I contacted their "support". It was a bit annoying to see the same three books I hated every time I went to add a new book and rating. I was told they would look into it and fix if. After a few months passed, I contacted them againthis time I was told it was reported, they were sorry it was annoying, but that no one was working in it... it was in their queue, but no promise could be made they would ever do anything about it. Subsequent contacts I always got dismissive responses from the same horrible agent. After a year and a half of having this bug, I gave their app a one star review. I got an immediate developer response that they were looking for a fix ASAP (public criticism seemed go get their attention in a way private contact did not)too bad this turned out to be a lie to make them look better to those reading my negative review. If has now been two years since I reported the issue, and months since their second promise of an ASAP fix. Nothing has changed, and the customer service rep is as dismissive as ever. I finally deleted my account. Amazon is apparently on with buggy and unsupported apps and paying people to treat their users line garbage.
The site does not require verification of reading or purchasing. Some users post fake ratings without reading the books. There are no reviews written along with the ratings. The site owner must be conscious about the consequence of the irresponsible site. Goodreads must have a legitimate policy.
Well I've been using the app for a while now and its not bad at all. Unlike other free online apps though you pay to read the really good stuff in this app which kinda sucks, but all in all its a great app!.
Goodreads is so amazing. It's great to share what I read with other readers and getting recommendations. Easy to navigate.
I really enjoy reading books in the app because since they have a large variety of books of different categories and its hard to get bored there.
Too much going on. I wish there was an IMDB for books, GoodReads is not it. Its an ok site to keep track of the books you read, sort of, but keep in mind that it will just add dates and books that you didn't read. I have one book on the site that I read once, GR has it listed as reading twice, all during a similar time period. Can I change that? Like I said, 'not very user friendly' so apparently not.
As far as searching for a particular list of books, too darn much advertising to actually get through to the bottom of the list. And it doesn't quite get what your looking for.
You learn a lot and can express your opinions on what your read. It also gives you the opportunity to write creatively.
Good reads is amazing if you are a serious book lover because it has lots of tools to help keep track of books that you are currently reading, want to read, etc. It's also a great place to discover new books and authors. My favorite part of the site is the giveaways. If you spend 15 minutes a day entering all of the giveaways that end tonight, you can eaisly win more than 5 free books a week. Highly recommended for anyone that enjoys a good book!
It helps me maintain book lists for free, so I'd say its must-use, great! I wish it has a download option for books too
Answer: All reviews on Goodreads are posted by real users who have read the book, not the website itself.
The largest site for readers and book recommendations. Find new books, recommend books, track your reading, join book clubs, win advanced copies, and much more!