Clothes are great ,but the customer service sucked. (in 32 reviews)
▼ Sort by: recent
The idea is fantastic, but their costumer service is incompetent to say the least..
I placed an order in the end of March and until today didn't receive it. I've contacted the company who offered refund, but not a plausible explanation for such delay. Finally, last week, I received an email saying that my order was being shipping, just to find out that they created the label, but dint ship the products. Today it still haven't ship.
I love the fckh8 message and was excited to buy a str8 against h8 shirt. When I ordered the shirt it was in stock. After I ordered I kept checking to see if it had shipped and after 3 weeks (the stated processing time) I decided to call... And here's where the frustration starts. First, you can't get anyone on the phone, it makes you leave a voicemail..which will not be returned. After about 5 months of numerous unanswered voicemails and emails, the last of which I threatened to report them, with no response I got fed up. I called my bank and reported it and they investigated it as fraud. So about a month later guess what shows up in the mail? And they decided to throw in some pins I guess to say sorry..I called the bank and let them k ow whatever they did worked but it still aggregates me that it had to come to that. The shirt wasn't worth the hassle or the 7 month wait. I could have made one myself. Horrible company using a good cause to rip people off.
I ordered a shirt in the beginning of December and received a confirmation email shortly after saying it would take about 3 weeks to get my shirt. After 5 weeks of not getting an email saying it had been I sent out, I emailed them, and was told that they didn't have those shirts in stock and had no idea when they would. After 2 more weeks of not hearing anything I emailed them asking for a refund. They told me they gave me the refund, but my bank had no money sent back from them and I received no money back. I emailed them asking about it and they said there was nothing they could do. We called to complain and were told they would call us back later that day, that was over a month ago, and we still haven't recieved a call. I was left with no shirt and am out $22. Horrible experience. Do not order from them.
It took these people 4 months, yes, 4 months for them to ship me a t-shirt with what looks like a simple heat press transfer graphic. All the while they did not answer a single one of my emails. After 2 months I figured I'd been scammed and gave up. But surprise! 2 months later, after a total of 4 months (I just have to reiterate that), I received my t-shirt. Yay...
Great message. Horrible, horrible people with zero respect for their customers and an apparent willingness to take advantage of an awesome movement.
I ordered a shirt and sweatshirt 3 months ago. I received a conformation immediately that said my order may take up to 3 weeks to process. After a 5 weeks I emailed their customer service and they said they were working on the order. I then received a shipping confirmation that never stated the items were sent out. So after another 2 weeks I emailed their customer service and they said one of the items was on back order (why couldnt they send the item they had while they waited for the other item) so now it's been 3 months and still no items. It's frustrating and their customer service is crap they just keep telling me what they think I want to hear without solving the problem.
I ordered 2 shirts and got my confirmation email that stated to allow 2-3 weeks for the shirts to ship. It's been over a month and I never received an email saying that they have shipped or that they were going to be later shipping. I emailed a week ago and still haven't heard anything back. I've called and no one answers. This is frustrating. I just want to know when I'll have these shirts. One was a birthday gift that the birthday has now long passed. Order number 64627.
I ordered a sweatshirt from FCKH8 several months ago. I then received an email saying my order had been shipped and would arrive within two to three weeks along with a tracking number. Not only did the tracking number not work (saying 'an error' occurred multiple times) but my package STILL hasn't come in (to Canada). I've written emails to them trying to explain my situation, but they've been no help. I'd give them 0 stars if that was an option but it's not. Please don't but from this company!!!
I placed an order for $100 worth of clothes on April 2nd. I started emailing them in May, asking where my items were. I got one response (which didn't answer any of my questions) and then they stopped responding.
I disputed the payment and paypal gave my money back. I'm glad they did, because my package never arrived!
This is the worst company I've ever purchased from.
I ordered a shirt for a Pride event. I was really excited to wear it. Then I got an email saying please allow 2 to 3 weeks for shipping. Not being able to get it for pride. So I emailed them asking if there was any way I could pay to get it faster. They emailed me back within the next few days and said they would make sure to ship it out that day, so I would be able to get it for pride at no extra cost! The fact that they were willing to go above and beyond for me made me feel great! I can't wait to wear my shirt for pride weekend! Awesome customer service fckh8!
Extremely satisfied customer!
I visited the online shop after watching the video of the five little girls on YouTube and I found a lot of nice products with big messages! I bought an anti-sexism T-shirt and I'm really happy with it. Fair price and good quality. The shippment arrived before I expected (I'm from Spain). Recommended.
I am a huge human rights supporter and I love the creative ways that this site is against hate! I ordered a shirt and it arrived way earlier than expected and it is a perfect fit! I will definitely order more things from fckh8 and i recommend this site sooo much!!
Such comfy shirts with A MEANING! Love the prints!!!! I honestly have never bought such a nice fitting tshirt online, they are normally too small and uncomfortable to wear but I feel confident wearing my fkh8 shirt! I have the "Girls just want to have fundamental rights" and I think that is so incredibly true.
I recently bought a jumper from FCKH8 after watching the potty mouth princess YouTube clip and I absolutely love it. It's very comfortable and a perfect fit. A few people have commented on how great the message is "girls just want to have fundamental rights"
I saw the video of the potty mouthed princesses and I knew I wanted to be a part of this. I went to their website and saw all this cool merch and fell in love. I ordered the some dudes/chicks marry dudes/chicks get over it. It said it would arrive in 3 weeks but it arrived in days! Going on a roadtrip next week, hope these bracelets will catch somebody's eye and decide to also make a change
We have had too many transgendered kids commit suicide in our town recently. I wanted a shirt that said something to let kids know they are supported and loved. This is the only company that had shirts specifically about kids. I wanted to show kids an adult is out here pulling for them and there is a community of support here for them. The quality of the shirt is great. Delivery was fast. And, the message is perfect. Thank you FCKH8 for helping us support the kids we may never get to meet but who see the message in a crowd.
I lost my wristband and went to order a replacement. I was pleasantly surprised at the new designs available and ordered myself a new tshirt, as well. All of my experiences with fckh8 have been fantastic. My very first tshirt order had to be exchanged because they sent the wrong size so I was holding my breath on this one. I got the exact size and design I ordered and much faster than I expected. I am glad to support this cause and proudly wear their apparel and wristband. A+ from me!