well, this guy is honest and delivers the goods, but definitely should improve their customer support as sometimes are slow on replying. I really freaked reading some bad reviews. I ordered via DHL shipping (+20$)and received my Dingoo very fast to UK.
I paid ~$100 for stuff that did not when it arrived. These people are out to RIP US OFF by selling us damaged goods and over-charging on the shipping. No way to get your money back. DO NOT buy from them!!!
Very disappointed with the service. The gadget I ordered did not work when it arrive. They gave some suggestions which did not work. They asked me to post it back to China. I did so and they said that it never arrived, even 4 months later, claiming that things get lost in the Chinese post. The original gadget price was good, quite a bit cheaper than on US websites. But now I have paid for the gadget and shipping from China to the US and back and I have nothing.
Bad service, bad shipping, bad comunication. DON'T TRUST this site.
I paid immediatly (by paypal) 389 $ and dhl shipping method (70 $) on 17 October 2010. Today 28 October 2010 i sill don't have received nothing and if i ask for informatons they continue answering me that the parcel will be shipped TOMORROW (????)... but TOMORROW remains always tomorrow
Placed an order for $28 USD and then paid for DHL 3 day delivery which was another whopping $38 USD...
After 5 days my package did not arrive and when I contacted their sales I was told that they were back from a holiday and that my order would be sent out promptly... I asked if I could get a reduction in shipping charge as I paid for a 3 day delivery and it still was not delivered. They wrote back a day later to say that my order was shipped but using a different company (EMS) and that I can expect my package in 7 days (total of two weeks late) and that the shipping charge was the same!!!
This is a rip off, they say that DHL can not deliver because the package had batteries and would be stopped by Chinese customs...
Why do they offer this shipping service if DHL cannot deliver? Why did they use a different shipping method compared to what I paid for? Why did they do this without confirming with me first that it was OK to do this? Why did I pay $38 USD for normal shipping when I paid for fast shipping? Why is my package still not delivered? I strongly suspect that this is a means of extorting more money from the customers. The normal shipping bill should be about $20 USD yet they have made another $18 USD profit from me...
Bad service, Bad shipping and Bad Site....
This is a very cool website that offer the latest electronics that includes camera camcorder, laser pointer, car electronics. All are very cheap. Fast shipping.
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